Medford, Oregon
Sales and Leasing Consultant Job Opening in Medford, Oregon - The Sales and Leasing Consultant is responsible for providing an exceptional customer purchasing experience. The Sales and Leasing Consultant will ensure the customer gets all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision. They utilize the Customer Management System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.
Sales experience not required. Willing to train the right individual with a great attitude, willingness to learn, and drive to make a great income. Unlimited income potential and a great environment!
Essential Functions and Duties
Greet customers in a prompt, friendly and professional manner.
Provide professional product presentations to all customers.
Offer and accompany customers on vehicle demonstration ride(s).
Develop and prospect new business continuously.
Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
Schedule customer appointments daily.
Assist customer during write up process ensuring it is a non-confrontational experience.
Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
Attend and actively participate in daily sales and training meetings
Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
Maintain appearance and cleanliness of vehicle lot and showroom.
Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
Upon sale, introduce customer to Service department following Sales 2 Service process.
Additional Knowledge, Skills and Abilities
The following knowledge, skills and abilities are needed to be successful in this position:
Active Listening skills - give full attention to what other people say, take time to understand the points being made, ask questions as appropriate, and do not interrupt at inappropriate times.
Communication skills ? communicate effectively with others
Presentation skills - present information in a clear and professional manner.
Time Management ? ability to manage one?s own time
Typing ? ability to type efficiently to enter accurate information into tracking system
Mathematics ? ability to solve basic math calculations.
Basic computer skills
Lithia Hiring Requirements
High school graduate or equivalent.
18 years or older
Possess an acceptable driving record and valid driver?s license in state of residence
A criminal history background check will be conducted prior to beginning employment
Clear pre-employment drug screen
Job Type: Full-time
Required education:
High school or equivalent
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