seattle, Washington
Village Theatre Box Office Associate Job Opening in seattle, Washington - Village Theatre Box Office Associate VILLAGE THEATRE JOB DESCRIPTION Village Theatre is looking for a friendly, reliable, detail-oriented person to work in the Issaquah Box Office. Job is part time up to 20hrs/week. Flexibility in work times a must, including nights and weekends. EEO Position: BOX OFFICE ASSOCIATE Reports To: Issaquah Box Office Manager and Assistant Box Office Manager General Responsibilities: Sell tickets and provide accurate records of sales and deposits while maintaining a positive image of Village Theatre. Work as a team within the Box Office and within the entire organization to provide superior service for Village Theatre patrons and to support each department. Specific Responsibilities: ? Provide excellent customer service and accurate information to all customers and visitors in a friendly manner. ? Handle customer complaints or refer them to appropriate personnel. ? Understand and operate Theatre Manager software to sell tickets, make exchanges, and access & update customer information. ? Take single and season ticket orders for all events at the Frances J. Gaudette Theatre and First Stage Theatre, process the orders and record the desired marketing and mailing information. ? Accurately handle purchases of ticket vouchers. ? Keep complete and accurate hard copies of season ticket information. ? Assist the Box Office Manager and Assistant Box Office Manager in the preparation and mailing of season tickets. ? During subscription season, file subscription forms daily and ensure that all filed forms have been processed. ? Count and balance deposited checks, cash and credit cards at the close of each day. Take care of End of Day reports. ? Ensure that both Mainstage and First Stage tills have been counted and initialed as counted at the close of each business day. ? Keep the Box Office secure at all times and allow only authorized personnel in the Box Office. ? Keep House Manager updated on special patron needs (i.e., wheelchairs), ticketing problems, number of seats sold each night, and what seats are available for late seating. ? Prepare House Manager Report immediately following the start of each performance. ? Perform other duties as required by Box Office Manager, Assistant Box Office Manager or Director of Finance. To apply, please send cover letter and resume to seattle wa washington
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