Coralville, Iowa
Night Auditor Job Opening in Coralville, Iowa - Serves as an all-night Guest Service Agent while accurately balancing and auditing the hotel?s income and expenses for the current 24-hour period. Also generates reports and documents for the period?s accounting records.
Primary Responsibilities:
Balances and audits for accuracy all room revenue, taxes, guest and house accounts, food and beverage revenue and telephone Assists in the preparation of all reports relevant to daily revenues.
Completes and transmits daily management and accounting reports with supporting documents.
Communicates with management as necessary to resolve accounting discrepancies and to request or provide
Performs all Guest Service Agent functions as required.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Displays a professional image at all times through appearance and
Follows company policies and procedures
Fulfills Manager on Duty.
Note: Other duties as assigned by supervisor or management.
Qualifications:
: High School diploma or GED equivalent.
Certification and/or License Requirement: None
Skills and Qualities:
Customer service oriented
Strong accounting skills
Interpersonal skills
Computer and typing aptitude
Analytical and mathematical proficiency
Ability to stay alert when independent
Patience and Understanding
Customer Service Orientated
Sales Orientated
Judgment and decision making skills
Knowledge of surrounding area
Rational and problem solving
Working Conditions:
Will work all-night shifts.
Will be required to work nights, weekends and holidays.
Will be required to work in fast paced environment.
Will be required to work with common household cleaning products.
May be asked to work overtime as season bookings fluctuate.
Physical/Cognitive Activities:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the extent that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to smell.
The major responsibility in this position is to accurately balance all daily hotel income and expenses. Therefore, a significant portion of the workday is spent speaking, listening and analyzing, usually while standing.
The vast majority of time is spent compiling, analyzing or reviewing daily management and accounting reports or using a keyboard to input data, typically while standing. A large portion of time is spent moving around the hotel in order to collect data, complete property walks, ensuring building is secure or to speak with staff or guests.
The person in this position assumes a principal role in maintaining hotel and guest safety and security during hours when there is minimal staffing. Therefore, this person must be able to resolve guest inquiries and problems efficiently and courteously. This person must also be alert and able to respond to emergency situations all through the night.
Communication skills are necessary for interacting with other hotel departments, staff or guests.
Lifting, pulling or carrying items weighing up to 50 pounds may occur a portion of the time.
Reading and writing abilities are used often in reviewing and compiling the daily auditing reports.
The person in this position spends some time utilizing problem solving and reasoning abilities.
Mathematical skills, including basic math, basic accounting, percentages and variances are used a portion of the time.
Organizational Structure:
Reports to: General Manager, Assistant General Manager, Front Desk Supervisor, Front Desk Manager
Job Type: Full-time
Salary: $10.10 /hour
Required education:
High school or equivalent
Required experience:
night audit/front desk: 1 year
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