Salt Lake City, Utah
Retail Sales Supervisor/Zone Manager Job Opening in Salt Lake City, Utah - Looking for a Company and Job you growth with?
Paradies Lagardère " Best Airport Retailer" 22 Consecutive years including 2017
- Airport Revenue News (ARN)
GROW WITH THE BEST!
POSITION SUMMARY: Zone Managers at Paradies Lagardère work closely as part of the Management team in achieving the goals of providing First Class Service to the customers. Zone Managers work in collaboration with Management and sales team to ensure that the shops are running efficiently while taking ownership of specific aspects of the overall operation. Become part of our Management team.
Operations
Facilitate opening and closing of stores
Direct the replenishment of , maintain stockroom organization, and engage in receiving functions
Ensure store merchandising standards are consistently executed per the company guidelines
Coordinate, monitor and align team resources to maximize sales and service potential
Resolve basic IT /register issues and escalate as necessary
Ensure a safe working environment; inspect and correct work areas on regular basis; report all work place injuries and concerns immediately
Prepare for and participate in inventories; verify high risk counts
Financial/Business
Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
Communicate daily with the team; look for additional ways to drive business through product, processes, or people
People/Leadership
Serve as the Manager on Duty providing leadership during assigned shifts
Direct, coach, and train Associates in their daily job assignments
Represent and support the company by fostering strong business relationships within the airport community
Monitor and address performance issues in a timely manner through a partnership with AGM or GM
Contribute feedback on Associate reviews and provide input on Associate counseling
Other duties as assigned
Service
Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company?s policies and procedures
Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures
Experience:
Minimum one year of retail or customer service experience required
Prior supervisory and leadership experience preferred
Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)
Ability to work various shifts in a 7/365 day team oriented environment
Excellent customer service skills and ability to communicate effectively using the English language
Strong skills with ability to motivate others
Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously
Proficiency required in reading, writing, mathematics, cash handling/ reporting
Computer literacy and working knowledge of MS Office preferred
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements
Job Type: Full-time
Non-Exempt
Reports to: Assistant General Manager and/or General Manager
Job Type: Full-time
Required experience:
Supervisory: 1 year
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