Anchorage, Alaska
Sales & Marketing Manager Job Opening in Anchorage, Alaska - Everts Air Cargo is now hiring for a Sales & Marketing Manager for its Anchorage Facility.
Everts Air Cargo is an established Alaskan Air Carrier specializing in the transport of cargo throughout Alaska and to domestic and international charter destinations. We are looking for energetic, self-motivated individuals who have a strong work ethic and are interested in personal and professional growth gained by working in a dynamic airline with an expanding fleet and route system.
Job Summary:
This position is responsible for the management and development of the Sales and Services Departments, to include, Customer Service, Marketing and Community Relations. The Sales and Marketing Manager will develop, and implement procedures as required to ensure that both departments comply with company goals and objectives and are operating effectively, efficiently and profitably.
Essential Functions:
1. Provides support to the Sales Manager and Service Manager to assure they have the tools to do their job.
2. Achieves Sales and Service department personnel responsibilities by overseeing recruiting, hiring, training, scheduling, reviewing, coaching, developing, disciplining, and terminating processes.
3. Communicates and maintains job performance and accountability expectations throughout the Sales and Service departments, including performance reviews of the Sales Manager and Service Manager.
4. Oversees compensation decisions, merit increases, promotions, labor usage, and travel expenses within the Sales and Service departments.
5. Establishes performance level standards for all Sales and Service department communication with customers.
6. Responsible for hiring, training and managing the Sales Manager and the Service Manager.
7. Increases company revenue by ensuring customer retention practices are in place and effective, and by increasing accounts.
8. Makes suggestions and changes to Sales and Service department processes and procedures where needed.
9. Ensures that the most efficient and customer-oriented processes and procedures are being utilized within the Sales and Services departments.
closely with cargo operations to maximize Sales and Service potential within the organization.
addresses/resolves all escalated customer issues.
a rapport with key accounts in the Alaska market and with all line facility stations by making periodic visits and identifying new business development opportunities.
and maintains the company marketing vision for Alaska?s market.
Marketing and Sales objectives by planning, developing, implementing, and evaluating advertising and sales efforts.
and reports on competitive marketplace, promotions, offerings and competitive rates. Proposes strategies to improve company position.
negotiation of rates and contracts with current and prospective customers
Marketing objectives by preparing an annual marketing budget and scheduling travel expenditures.
a safe and efficient work environment for all department personnel as dictated by the company?s Safety Management System.
Additional Responsibilities:
Safety
1. Comply with all safety aspects of your position.
2. Be familiar with the Company?s Safety Management System (SMS) and Occupational Safety Manual (OSM).
3. Follow all Company practices and procedures.
4. Contribute to the Safety Culture of the Company and report any Safety Hazards.
5. Keep your work areas clean and free of hazards; correct unsafe conditions when encountered and report those that you can?t personally correct to a supervisor.
Security
1. Maintain employee vigilance and report all security concerns.
Physical Abilities:
The Physical requirements indicated below are examples of the physical aspects that this position must perform in carrying out essential job functions.
1. Ability to reach horizontally and vertically with arms. Sufficient dexterity to manipulate small objects and print or write legibly.
2. Sufficient physical ability, strength, mobility and stamina to lift, carry, push or pull objects which may frequently exceed 70 pounds in a series of functional tests which clearly simulates the work environment.
3. Physical ability to sit for extended periods of time.
4. Requires the ability to be sedentary for extended periods of time.
5. Shall perceive the nature of sound, near and far vision, depth perception, providing oral information, the manual dexterity to operate business related equipment, and handle and work with various materials and objects are important aspects of this job.
Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.
Qualifications:
1. Requires the ability to understand, retain, and deliver information verbally and in writing.
2. BA degree in Marketing, Business, or Aviation with at least 2 years of marketing experience with an emphasis in aviation.
3. Held key decision-making positions for at least 7 years while leading multiple departments and teams of at least 25 employees and managers.
4. Must have excellent computer skills with spreadsheet and word processing applications.
5. Requires occasional travel, irregular hours, weekends and holiday work.
6. Must have excellent verbal and writing skills.
7. Requires the ability to speak and train in small and large groups.
8. Must be able to maintain effective working relationship with staff, general public, professional colleagues, and other governmental, state and local agencies.
9. Ability to maintain the confidentiality required of this position.
Benefits Include: 401K - Holidays - Life Insurance - Medical, Vision, Dental - Paid Time Off
Please submit an application at or pick one up at 6111 Lockheed Avenue. Fax your resume and application to (Attn: Human Resources) . Application MUST accompany resume. Please tell us where you have seen this posting.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Sales & Marketing related with an emphasis in aviation: 2 years
Required license or certification:
Driver's License
|
