High Point, North carolina
Route Specialist Job Opening in High Point, North carolina - Position Summary :
This is a position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative service strategies.
Essential Job Responsibilities include but are not limited to the following
Salesmanship : Ability to identify needs and customer relationship for our products and services
Leadership : The ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability.
Knowledge : Practical insight specific to the textile services industry and operations.
Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
Communication : Excellent oral, written, phone and face to face communication skills with associates, customers and managers.
Primary Job Responsibilities:
Conduct ?goodwill? customer visits
Oversee account check-ups
Manage customer inventory
Perform account performance reviews
Provide route relief to cover Route Representative vacations
Supervise new account setups
Make special deliveries to customers
Responsible for account maintenance
Manage up-selling current accounts
Lead generation
Required Competencies
Minimum of 2 years? experience with account management and ensuring customer satisfaction
High School Diploma and/or some college coursework required
Excellent verbal communication skills
Account management experience
Minimal delivery or route experience
Must be computer literate
Clean driving record
Ability to lift 50 pounds plus and push and pull carts of linen.
Required Competencies :
Be Respectful ? Value all we come in contact
Be Honest ? Be guided by truthfulness in all we do
Be Safe ? Keep ourselves and those around us safe
Be Remarkable
Salesmanship ? Ability to indentify needs and customer relationship for our products and services
Leadership ? The ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability.
Knowledge - Practical insight specific to the textile services industry and operations.
Decision Making ? Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
Communication ? Excellent oral, written, phone and face to face communication skills with associates, customers and managers.
Through ? Demonstrates commitment to personal productivity and work quality. Attends to task from inception to final resolution and accepts personal responsibility for assigned work.
Creativity ? Looking for new and innovating ways to improve customer satisfaction.
Dependability ? Able to come to work on time every day
Job Type: Full-time
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