Beltsville, Maryland
Inside Sales Associate Job Opening in Beltsville, Maryland - ORGANIZED, ENERGETIC and RELIABLE PROFESSIONAL with STRONG ADMINISTRATIVE SKILLS and CUSTOMER SERVICE/SALES EXPERIENCE
Does this describe you? If so, you're invited to apply & join our growing team!
Overview
The Sales Associate supports the PCM Services Sales Team in delivering revenue goals, with a focus on uncovering, managing and servicing opportunities with both current and new customers from an inside sales role. They will also support outside sales and other members of the estimating, production and coordination teams to further develop existing customers, create new customers and provide superior customer service. They will support the Vice President of Sales as needed to help deliver on yearly revenue goals and strategy execution.
Responsibilities
Outbound Calling and Driving Opportunity
Use script to (re)introduce PCM?s services to targeted call list contacts with a goal of 25 per day.
Uncover opportunities to bid projects for customers and collect all pertinent details for at least 10 of these calls per week.
Enter new and track outstanding estimate requests from clients. Provide information to estimators, ensuring all pertinent contact, property, project, and client information is entered accurately and per established guidelines.
Set up follow-up activity time and date for Account Manager as requested from each contact.
Cross-sell services for two sister companies, with a goal of 3 opportunities per week.
Log all activity promptly in for accurate tracking.
Proposal Entry and Pipeline
Enter new proposal records into from list provided by account managers, ensuring all customer and opportunity information is accurate, including stage and close dates.
Edit existing proposal record in based upon account manager follow-up as received.
Call customers to follow-up on proposals as requested by the account manager, editing existing proposal record accordingly and providing status and completion details to the account manager
Estimate Request Entry and Sales Support
Enter estimate requests into database for account managers ensuring that all pertinent details are in place, the correct contacts, clients, estimator, account managers, and lead sources are assigned, the start date and bid dates are accurate.
Update any open or outstanding estimate requests in the database when notes are provided by account managers or estimators. Deactivate estimate requests as directed, capturing the reasons for deactivation for tracking purposes.
Provide an accurate weekly Estimate Request count to the account manager.
Provide additional support to the sales department and customer base as requested
Qualifications, Skills & Abilities
Bachelor's degree and/or a combination of education, experience and training
3 years customer-service, sales and/or administrative work experience
Clear and audible speaking voice
Highly proficient in Microsoft Word, Excel, Outlook and PowerPoint
Previous experience in SalesForce
Experience in the construction industry or in a service trade environment preferred
Skills/Abilities
Excellent verbal and written communication skills
Organized, able to multi-task, strong administrative skills
Excellent interpersonal and leadership skills
Dependable, flexible, reliable, efficient, versatile, and professional
WE OFFER
Competitive annual salary of $36,000 to $45,000, based on experience
Yearly performance bonus eligibility
Employee benefits package, including medical, dental, life & disability insurance
Generous Paid Time Off and Holiday leave
Tuition reimbursement
Free, onsite fitness center
Great coworkers!
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Customer Service Skills / Managing Relationships: 3 years
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