Portland, Oregon
Sales Support Specialist Job Opening in Portland, Oregon - We have an open seat on the bus!
More specifically, we need a Sales Support Specialist
Founded in 1997, Portland Internetworks offers Managed IT services, Internet access and telecom, technology product sales, phone systems, and technical consulting for the Portland metro area and beyond--basically, we help businesses stay connected in every possible sense. And guess what? It's your lucky day: we're looking for a Sales Support & Procurement Specialist for our team. Yes, this is seven times better than getting a pony for your birthday!
So, what does a Sales Support Specialist do?
You'll be responsible for supporting our growing sales team by assisting in the preparation and delivery of sales proposals, managing support renewals for existing hardware, and coordinating pricing and inventory with our distributors and vendors.
We are dreaming about you, our perfect candidate!
You need stellar communications skills and the capability to juggle multiple tasks while hitting dynamically changing deadlines. Our growing sales team is busily spending face time in front of our valued customers while you cover bases at HQ as a force multiplier to help achieve sales victories. Most importantly, you're looking for a place where you can constantly learn.
Does this sound just like you so far? Okay, good! Read on.
Stuff you'll do a lot of:
Assist sales team in the preparation of customer proposals by:
Talking and listening with the sales team (Outside Sales, Account Managers, Sales Engineers, Sales Manager) about customer opportunities and needs
Entering products and services into our proposal tool (Quosal)
Reviewing and ensuring quality control of finalized proposals for the sales team before they go off to the customer. Their, there, and they're matter!
Registering sales opportunities with hardware and software vendors and distributors
Shopping around and obtaining optimal procurement pricing
Manage all warranties and support service renewals
Act as the liaison between the sales team and the procurement team upon the closing of an opportunity
Tracking of vendor incentives programs and channel rebates
Management and distribution of incoming customer referrals, leads, and inquiries from vendors and other marketing efforts
Keep detailed tracking of your sales activities and time spent on various tasks
Other stuff you'll also do:
Manage and nurture human relationships with current and new vendors
Keep up to date on new technologies, products, services relevant to our offerings
Create sales reports for regular sales team meetings.
Attend vendor conferences, workshops, or webinars.
Train for and pass sales certifications exams for vendors such as Cisco, Dell, Microsoft, and others
What you bring to the table:
4-year College/University degree or Associate degree
Superior attention to detail with the ability to multi-task and adapt to changes quickly and calmly
Aptitude with computers for daily workflows and workloads
Solid written communications skills (much of your written work such as proposals and emails will be direct-to-customer without peer review) including error-free spelling and grammar
Exceptional verbal (and non-verbal) communications skills and enthusiasm for speaking directly to our customers and vendors
A true intellectual curiosity, a desire to constantly improve and grow your skillset, and a collaborative team attitude
The icing on the cake:
Experience purchasing technology products and services from multiple vendors
Experience working for (or with) a managed IT services provider
Prior experience with the ConnectWise and/or Quosal
Prior experience using a ShoreTel phone system and Communicator software
Prior sales experience (even retail is a plus)
About the work environment?
All our team members are based at our inner Southeast Portland office, which has an open, collaborative vibe. Every team member gets new, high-quality computing and communications gear that'll stand up to the work you need to perform. (So don't worry, you won't get stuck with a computer built the year you graduated high school.) You'll get all the tools you'll need to do a killer job.
Sometimes, it is all fun and games.
While we work hard, we also play hard. We plan tons of company activities like Portland Winterhawks games and monthly "off campus" activities like par-3 golf, bocce ball, bowling, and field trips to our customers' cool businesses. We play what you could call a lot of Ping Pong, and we actively endorse Friday afternoon happy hours. We also have a great annual holiday celebration and a summer camping trip where hilarity achieves legendary status. And most importantly, we pride ourselves as a company with excellent camaraderie.
Our employees have good things to say about working here. Check out the culture section of our website and our Facebook page for a look at our shenanigans.
What do we bring to the table?
This is a full-time, permanent position. Portland Internetworks offers a full compensation package including health and retirement benefits. Once you have met minimum requirements, you can expect:
Competitive compensation plus potential for incentives-based upsides
Flexible vacation, sick, and holiday benefits
Rich and flexible medical/dental benefits including Health Savings Plan or PPO options
401(k) tax-deferred savings plan with employer matching and discretionary profit sharing
Education benefits
benefits
Computer and Network Hardware and Software purchase discounts
If you did a happy dance, got joyful goosebumps, or called your mom while reading this posting, it's time to apply!
Send your resume and cover letter. Your cover letter must include:
A reference to the position of Sales Support & Procurement Specialist
A paragraph describing why you are especially well suited for this position
What to expect from our hiring process:
Criminal background check--we gotta do it. Peaceful protests from your hippie days are totally cool; serious offenses are probably not cool; overthrowing the dictator of a developing nation, probably cool.
We'll need your driving history--if you have a history of dangerous driving, we may not be able to hire you. (Many of our jobs involve driving to customer sites.)
If you're selected for an interview, you'll need to bring professional references. We may also like to see a writing sample showing you can put together a summary report, budget, or project. (You can redact company/customer names as needed.)
Your interview will also include tests of your communications skills and attention to detail.
Thanks for your interest in working with us. We hope to see you at the Ping Pong table soon!
Job Type: Full-time
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