Louisville, Kentucky
Collection Specialist Job Opening in Louisville, Kentucky - Job Summary:
The Collection Specialist contacts patients regarding outstanding balances in an attempt to recover outstanding accounts receivable.
Essential Duties and Responsibilities :
Work with patients to secure payment on outstanding account balances
Field incoming calls from patients
Update the account record to identify actions taken on the account
Exhibit exemplary customer service in all interactions
Document notes and patient information into the billing system accurately and timely
Provide facility with invoices upon request
Working knowledge of all Billing Rules and Regulations
Communicate with management regarding account status and challenges
Comply with HIPAA compliance guidelines, policies and procedures to assure confidential information is protected in accordance with the HIPAA rules and regulations.
Other duties as assigned
Qualification Requirements :
GED or High School Diploma
Collections experience required
Healthcare collections or billing experience preferred
Great communication skills
Extensive attention to detail
Computer literate
Physical Demands :
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is exposed to computer screens using keyboard functions and other hand usage.
Procarent is an Equal Opportunity Employer. We offer employment opportunity based on job qualifications, without regard to race, color, national origin, sex, age (40 and over), veteran status, pregnancy, religion, disability, genetic information, or sexual orientation.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Collections: 1 year
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