Las Vegas, Nevada
Tech Support Specialist- SQL Job Opening in Las Vegas, Nevada - Title: Tech Support Specialist- SQL
Location: Las Vegas, NV
Travel: Up to 80%
Term: Direct Hire
Phoenix Staff is looking for an experienced Tech Support Specialist to join a well-established global gaming company in the Las Vegas area. The Tech Support Specialist will provide highly technical service level support, project management and custom software solutions for OASIS accounting and slot management systems. You will be part of a traveling team who has the ability to troubleshoot and resolve complex problems with data integrity, OASIS program functionality, game software and hardware, and SQL server either remotely or on-site.
Role Responsibilities:
Provides 24 hour support to NSSC (National Service Support Center), field technicians, and customers
Writes and develops complex SQL queries
Manages the technical process of new installations and upgrades of the OASIS Software Product and customer locations
Develops, test, extracts, and implements all data conversations for new and existing OASIS software customers
Design and implement custom SQL Maintenance Plan using SQL Server Agent and Transact SQL
Works closely with customers during the installation of company products to address problems and provide customer service
All other duties as assigned
Experience:
Bachelor?s degree in Computer Science or related field
Requires a minimum of three year?s of experience in a related technical service and support role, and in casino operations
MS SQL Server 2000, 2008, and 2012
Excellent written and verbal communication skills
Must be able to obtain gaming license in all jurisdictions that have the OASIS product line
This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate
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Job Type: Full-time
Required education:
Bachelor's
Required experience:
* Writes and develops complex SQL queries: 2 years
technical service: 3 years
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