Bangor, Maine
Guest Service Agent Job Opening in Bangor, Maine - THE HILTON GARDEN INN BANGOR IS LOOKING FOR PROFESSIONAL AND PERSONABLE CANDIDATES TO JOIN OUR FRONT DESK TEAM.
JOB SUMMARY: THE GUEST SERVICE AGENT IS RESPONSIBLE FOR PROVIDING ATTENTIVE, COURTEOUS AND EFFICIENT SERVICE TO ALL GUESTS DURING CHECK IN, THROUGHOUT THEIR STAY, AND AT CHECKOUT, WHILE MAXIMIZING ROOM REVENUE AND OCCUPANCY. THE GUEST SERVICE AGENT MUST STIRKE A BALANCE BETWEEN GUEST SATISFACTION AND EFFEVTIVE BUSINESS MANAGEMENT WHILE CREATING A LASTING IMPRESION FOR OUR GUESTS.
POSITIONS AVAILABLE:
FT 7:00AM-3:00PM
FT 3:00PM-11:00PM
FT/PT NIGHT AUDITOR 11:00PM-7:00AM
SKILLS REQUIRED FOR POSITION:
MULTITASKING
EXCELLENT CUSTOMER SERVICE
INTERPERSONAL SKILLS
ORGANIZATION
TIME MANAGEMENT
CONFLICT RESOLUTION
MICROSOFT OFFICE
PHONE SKILLS
BENEFITS:
COMPETITIVE PAY
CASH INCENTIVES
HILTON WORLDWIDE DISCOUNTS ON HOTEL ROOMS
SALES AND CUSTOMER SERVICE EXPERIENCE PREFFERRED
MUST HAVE RELIABLE TRANSPORTATION
APPLICATIONS ARE AVAILABLE AT THE FRONT DESK PLEASE APPLY IN PERSON
Job Type: Full-time
Job Location:
Bangor, ME
Required experience:
CUSTOMER SERVICE: 1 year
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