Tampa, Florida
Start This Week! Full Time and great pay! Energy Customer Se... Job Opening in Tampa, Florida - Watch the video and APPLY HERE: ?R_ID=1372330
American Choice Energy prides itself on the quality of its services. Every day's focus is on educating consumers on the energy choice program available to them in their state and how they can quickly begin saving money on the energy they currently use in their home or business through our top energy call center in Choice Energy is seeking an enthusiastic Customer Service Representative to join our customer service team in our newest location in Tampa. The energy deregulation industry is quickly approaching the trillion dollar mark. At American Choice Energy we pride ourselves at being one of the top energy marketing companies in the country. This position is for a motivated individual looking to apply their skill set in a positive and professional atmosphere, while seizing the opportunity to be part of a company that sincerely appreciates commitment and a strong work ethic. An Energy Consultant at American Choice Energy is responsible for reaching out to prospective customers to help them select a supplier for their energy and reducing their rate on their electric bill.
Position Overview
As a Customer Service Representative, you will be responsible for taking outbound and inbound calls from customers regarding products and services. Additionally you will be providing general information regarding questions and concerns. This is a fast paced environment ideal for a person who wants a stable workplace and good people to work with!
Watch the video and APPLY HERE: ?R_ID=1372330
What you will be doing
You will use your positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers. Your main responsibilities will include:
Talking to customers over the phone to inform them about our programs, educating them and getting them enrolled if it's a good fit.
Help to resolve their questions or concerns
Accurately document and update customer records in the computer system
Remain calm and helpful even when dealing with upset customers
Escalate customer complaints and/or calls to your manager when necessary
Provide feedback and recommendations to your manager on ways the company can improve
Perform other duties as assigned by your management team
Why would you want to join the ACE team
100% paid training
Competitive pay
A great team environment with supportive co-workers
You will feel empowered to do things the right way amid a culture of high personal and business integrity
There is real opportunity to learn, grow and advance your career (we love promoting from within here)
We are strong, global company that truly cares about our local communities
Who we are looking for The best fit for this job is someone who:
Previous customer service and/or call center experience preferred
Has good computer skills
Possesses excellent communication skills
Cares about helping their customers
Is team-focused
Has the ability to multitask
Is positive and can handle stress
Can maintain the highest level of confidentiality
Must be age 18 or older
*Schedule and Working Environment:
Must be available to work Monday thru Friday 9am to 6pm. Dress code is business casual
Are you ready to help your customers every day while also strengthening yourself and your career? If so, apply now to join the ACE team! Watch the video and APPLY HERE: ?R_ID=1372330
Job Type: Full-time
Required experience:
Customer Service: 1 year
Sales: 1 year
Job Type: Full-time
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