Portsmouth, New hampshire
Service Sales Consultant Job Opening in Portsmouth, New hampshire - **This is a FULL TIME Service Sales Consultant at our Portsmouth Customer Service Center (180 Greenleaf Ave). This is a base + commission position with Total Target earnings in the mid-$40ks with NO CAP ON COMMISSION and great BENEFITS! We are seeking an enthusiastic motivated individual with a wireless sales background and/or a love for technology! We are hiring immediately for this position.**
Job Summary: Responsible for promoting and selling Comcast products and services to both new and existing customers while engaging with them in a retail store location. Communicate effectively with customers to inform them of the features, benefits, and use of all products and services. Educate and assist them on their purchase decision and offer the best possible technology solution to meet their needs. Explain and illustrate the advantages of their purchase decision and place an order on their behalf while they are inside the retail store. Demonstrate strong customer-focused service, both on and off the sales floor, and transform every customer interaction into a positive customer experience. Provide effective collaboration with other Comcast employee?s and exhibit strong skills in the areas of and sales presentation.
Core Responsibilities: - Provide strong understanding and enthusiasm around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. - Provide superior customer service with all customer interactions. Evaluate customers? potential product needs and make appropriate recommendations. - Utilize retention techniques to proactively retain existing customers from canceling service. - Meet or exceed sales quotas in an culture. - Manage store inventory, process equipment transactions, and handle high volumes of cash and other payment activity with a focus of maximizing the customer experience. - Work in a fast paced, high-volume environment and, where applicable, cover multiple store locations throughout the operating area; may be asked to travel to other Customer Service Centers to offer additional support. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned.
Job Specification: - High School Degree or Equivalent - - - Generally requires 1-3 years related experience
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Sales: 1 year
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