Baton Rouge, Louisiana
Customer Service and Sales Representative Job Opening in Baton Rouge, Louisiana - We are seeking a qualified Customer Service and Sales Representative located in the Baton Rouge area. The Customer Service and Sales Representative will be responsible for responding accurately and promptly to customer inquiries and requests, following priorities set by the customer service manager. Primary functions include order entry and follow-up, response to customer inquiries, providing customer order status, and working with cross-functional teams to satisfy customer requirements.
THIS IS NOT A CALL CENTER JOB. Candidate will be in charge of customer interfacing at client site.
- Interface with customers, sales representatives and other plants on product delivery and order management issues
-Order entry and support functions involving pre and post order management issues.
- Ensure that each customer receives outstanding customer service by providing fast and accurate responses, maintaining solid product knowledge and all other aspects of customer service
- Establish and Maintain strong customer relationships
- Responsible for processing and coordination of orders from receipt to shipment to invoicing
- Foster and maintain a positive customer centric environment
Basic Qualifications:
*The minimum requirements for this position is five years of experience in customer satisfaction within the manufacturing industry.
*Excellent interpersonal skills
*Must possess strong written and verbal communication skills
*Strong computer skills with Excel, Word, PowerPoint, Outlook, and the Internet Position Criteria:
*Effectively present information and respond to questions from groups of managers, clients, and customers via phone, email, and in person.
*Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
*Multitask and handle various responsibilities at a given time under stressful situations
*Possess confidence and a positive assertive attitude Preferred Qualifications:
*College Degree in Business related field (Business, Marketing, Accounting, Computer Science)
Submit your resume today!
Job Type: Full-time
Salary: $35,000.00 to $46,000.00 /year
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