Mandeville, Louisiana
Sales Call Center Manager Job Opening in Mandeville, Louisiana - The future is today, and we want you to be part of it!
This is an exciting time for the solar industry as we make a difference, one roof at time, and change the lives of our customers and the environment they live it. We are a customer-focused company that has succeeded because of the strong reputation, values, and industry leadership we have encompassed in the Gulf Coast Region. If you would like to be a part of something great-an award winning and fun team, then collaborate with us and bring your ideas and your passion. A new career awaits you!
As the Inside Sales Call Center Manager, you will lead the call center team to deliver the best customer experience while meeting sales and revenue targets. You?ll motivate the team, developing their skills and abilities, create and implement process improvement strategies, and you?ll champion the team to meet goals. SunPro is evolving and you will play a highly visible role in the future success of the business.
Responsibilities
· Develop coach and lead the inside sales team to build a winning culture in our high-growth environment.
· Find and implement process improvement opportunities.
· Meet revenue goals as we try to turn the world green!
· Manage, develop, and implement sales quality and attack with integrity strategic action
· Assess common questions that incoming leads ask and ensure team is armed to handle those.
· Staff daily operations to run effectively and efficiently.
· Drive call center efficiencies through effective staffing, call handling, attendance, and technology utilization.
· Create and implement local training initiatives and employee communications.
· Be an expert in your field?. track emerging trends in sales call center operations.
Qualifications
Bachelor?s degree in business, administration, management or any related field.
A minimum of six years of sales/inside sales experience, with at least 4+ years as a supervisor, preferably in a fast-paced sales center.
Working knowledge of common software (MS Office Suite, )
We?d love it if you also have:
Experience thinking critically about process, recommending a solution, and implementing it.
Demonstrated high energy and positive attitude with the ability to motivate and maintain high morale amongst the teams.
Ability to communicate effectively across all levels.
Strong capacity to balance competing priorities, makes sound decisions within and outside of established policies, and provides deliverables on time.
Ability to travel when required.
What?s in it for You?
We?re growing very quickly and need people excited about growing skills. So, if you?re ready to push your comfort level, learn something new every day, and be part of tomorrow?s energy source, come join the fun. We do offer, of course:
Competitive Pay and Incentives
Opportunities for Self-development and Career Progression
Health Benefits, Allowances, 401k
Paid Holidays & Vacation
Flexibility
Founded in 2008, Sunpro Solar is one of the leading providers of rooftop solar for the Gulf Coast and Southeast regions. Sunpro Solar designs, installs, and maintains the solar panels on residential and commercial properties. Sunpro Solar has a proven history and reputation for providing quality service and was ranked #18 for 2016 Solar Power World?s Magazine Top Solar Rooftop Contractors nationwide as well as no. 209 on Inc. 5000 fastest growing companies in the U.S.
SunPro Solar is a drug-free workplace.
Job Type: Full-time
Job Location:
Mandeville, LA
Required education:
Bachelor's
Required experience:
Inside Sales: 5 years
Call Center Management: 3 years
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