Houston, Texas
Patient Representative Job Opening in Houston, Texas - The CSI Companies is actively seeking a Patient Admissions Representative for our client located in the Houston, TX area!
Pay Rate: $16.00/ hour
Duration: Long term contract with potential to convert perm
Hours: Monday- Friday, standard business hours
KEY RESPONSIBILITIES
Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient/customer complaints.
Assessing patient needs, documenting referral requests for coordination of care and providing information pertaining to equipment supplies and services.
Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage.
Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients.
REQUIREMENTS
Minimum two years customer service experience.
Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone.
Proficient to advanced PC skills, including MS Windows-based applications specifically Excel, Outlook and Word.
Strong ability to multi-task and organize workload for efficient use of time.
Minimum two years working with healthcare insurance.
Knowledge of medical terminology.
Experience in a pharmacy setting.
Job Type: Contract
Required experience:
customer service: 2 years
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