Elko, Nevada
Medical Receptionist Job Opening in Elko, Nevada - Job Title: Medical Receptionist
FLSA Status: Non-Exempt
POSITION AVAILABLE FOR HIRE IN OCTOBER
Summary: Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers questions about organization and provides callers with address, directions, and other information.
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
Greets and directs patients, sales people, and visitors.
Schedules appointments and enters appointment date, time and reason for being seen into computerized scheduler updates appointment calendars.
Takes payments for services and products. Performs other clerical duties as needed, such as filing, photocopying, and collating.
Competency: To perform the job successfully, an individual should demonstrate the following competencies.
Strives to continuously build knowledge and skills.
Responds promptly to patient needs and to requests for service and assistance.
Maintains confidentiality.
Listens to others without interrupting.
Speaks clearly and persuasively in positive or negative situations.
Listens and gets clarification.
Contributes to building a positive team spirit.
Looks for ways to improve and promote quality.
Demonstrates accuracy and thoroughness.
Works with integrity and ethically.
Follows policies and procedures.
Completes administrative tasks correctly and on time.
Is consistently at work and on time.
Follows instructions and responds to management direction.
Asks for and offers help when needed.
Exhibits sound and accurate judgment.
Uses time efficiently.
Treats others with respect and consideration regardless of their status or position.
Observes safety and security procedures.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
: High school diploma or general education degree (GED) and one month to two years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses: None required
Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos, to write simple correspondence and to effectively present information in one-on-one and small group situations to patients and other associates of the organization.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of word processing, spreadsheet and Internet software.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Access to the public is unrestricted.
Associate might be at risk from unhappy or angry patients because of wait time or payment collection.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate is occasionally required to stand, walk and reach with hands and arms.
Our Mission: We provide Superior Quality Medical Care with a commitment of Prompt, Friendly, and Warm Customer Care.
Our Vision: To become the beloved leader of superior urgent care medicine along the Wasatch Front and the most respectable medical membership model to help reform our national healthcare.
Medallus Medical Core Values:
1) Genuinely place our patient?s needs before our personal preference and assumption.
2) Entrusted to relieve our patient?s discomfort, using any on-site therapeutic procedures, even
with the slightest indication.
3) Committed to ?Do no Harm? to our patients by diagnosing accurately, using any on-site
diagnostic tools.
4) Promise to provide warm customer service at all times.
5) Striving to be fast, friendly, and caring to both patients and co-workers.
6) Always be the ethical, responsible and accountable to team work.
7) Dedicated to create and maintain a positive, inviting, atmosphere and work place
environment at all times.
While this job description attempts to describe the essential functions of this position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management?s right to assign or reassign duties or responsibilities to this job at any time.
Job Type: Full-time
Job Location:
Elko, NV
Required education:
High school or equivalent
Required experience:
Medical Receptionist: 1 year
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