Burlington, Massachusetts
Sales Director Job Opening in Burlington, Massachusetts - Make a difference in the lives of our Seniors!
Our passion for ensuring that our residents maintain a fulfilling quality of life is second to none. If you share this passion and appreciate the rewarding feeling that comes from knowing you've made a positive impact on the lives of our seniors and their families, then we?d love to hear from you!
Great Benefits to include Health, Dental, Vision, matched 401K, vacation, personal days etc.
This is a salary plus generous commission based position.
Job Summary for the Sales Director:
The Sales Director is responsible for generating qualified leads and closing sales for the community and maintaining the census goals of the Community through acquisition of the desirable resident population. This is accomplished through developing and implementing a marketing plan (with the Executive Director) and public relations activities.
Maintains flexible work schedule to be available to work evenings and weekends if necessary.
of the Sales Director:
Present Community and self in a positive and professional manner.
Develops a current sales/marketing plan that is updated on an ongoing basis.
Encourages resident referral leads which are significant proportion of new leads generated.
Develops outreach activities that produce viable new leads and proactively identifies and pursues publicity opportunities.
Uses an automated lead tickler system to schedule lead follow up.
Assures that phone-out calls are consistently met.
Assures that appointment goals are constantly met.
Assures that ?active? leads are contacted at least monthly.
Conducts weekly individual hot lead meetings.
Uses hot lead report which reflects consistent progress in upgrading leads. There are consistently at least 20 hot and warm leads being worked on per sales person.
Assures that sales staff has been trained in the fundamentals of selling and uses training techniques in accordance with policies and procedures.
Implements monthly sales training modules with sales staff and works to create a motivating and positive sales environment.
Works collaboratively with department heads to emphasize operations? role in sales and marketing.
Meets occupancy, sales, and move-in projections and assures that move-ins occur within 60 days.
Assures that leases are properly passed on to the Move-in to minimize cancellations.
Produces monthly budget variance reports in accordance with our policy.
Assure that sales/marketing reports are timely, accurate and complete.
Puts customer service first. Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere and recognizes individuals' needs and rights.
Performs all other duties as requested by the Executive Director.
Assures that monthly fee increases on turnover units are managed to maximize revenue, while minimizing lost revenue days due to unoccupied units. Rental allowances are minimized and stay within budget guidelines.
Assists in ensuring the safety of all community residents by being familiar with his/her role in carrying out the site?s fire safety, and disaster plans and current MSDS.
Performs all other duties as requested.
Job Skills for the Sales Director:
Must be a highly responsible individual capable of working independently.
Must be an excellent communicator with excellent verbal and written skills.
Must possess a strong customer service approach and sales oriented personality.
Must possess well developed organizational abilities.
Must be able to work proficiently in a fast paced, healthcare environment and interface with a variety of health care professionals.
Must possess demonstrated ability to accurately complete and disseminate admissions paper flow and perform record keeping and documentation as necessary.
Must be empathetic and adept in dealing with geriatric population and families in crisis.
Requires the ability to expedite the assessment and admissions process in an assertive manner with the company?s mission and philosophy.
Must be able to positively interact with personnel, residents, customers, family members, visitors, government agencies/personnel, and the public.
Annual verification of a negative tuberculosis (TB) skin test may be required for this position. Check with state and/or local requirements for TB testing.
Is aware of and rehearsed in his/her role in marketing the company, Community, and its services to all customers, vendors, referral sources, and fellow associates.
Specific Requirements:
Must have demonstrated experience in sales and marketing and be sensitive to the needs of elders and disabled persons.
Minimum of three (3) years health care marketing experience preferred.
Minimum of an Associate?s Degree in healthcare administration, business management, marketing, and/or public relations preferred.
Performs Related Duties:
Developing and executing 90-day Marketing Action Plans to generate qualified leads.
Creating and maintaining a lead base of qualified candidates
Telemarketing to lead base and handling all lead inquiry calls to schedule appointments.
Conducting tours of the community and closing sales.
Completing all documentation for closing sales.
Ensure a smooth move-in transition from sales to operations.
Interacts with residents, families, visitors, and Community personnel.
Minimum Eligibility Requirements:
Requires the ability to communicate in English both orally and in writing
Ability to communicate effectively with residents, families, staff, community officials and the public
Must have compassion for and desire to work with the elderly
Must meet all State health requirements
Must be able to perform duties and responsibilities with or without reasonable accommodation
Must pass criminal background check
Job Type: Full-time
Required experience:
Healthcare Sales: 1 year
Sales: 3 years
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