Albuquerque, New mexico
District Sales Manager Job Opening in Albuquerque, New mexico - Area Manager
Company background
Regus is the World?s largest provider of flexible workplace solutions. Established in 1989, and based in Luxembourg, the company offers a wide range of products and services which allow individuals and companies to work however, wherever, and whenever they need to. Regus is listed on the London Stock Exchange and is a part of the FTSE 250.
Although we operate in over 200 countries, 900 cities and 3,000 locations, we?re still expanding rapidly. In fact, we?re currently opening over 2 new centers every day, achieving over 20% year-on-year growth.
We achieve our outstanding results through our people. It is our customer focused people who are making business happen. They are behind our fantastic success and incredible growth.
The Role
The world?s largest provider of workplace solutions has an opening for an Area Manager (AM)
The AM is responsible for growing the overall profit performance (EBIT) across a number of Regus centers, whilst maintaining and improving customer service (NPS).
The AM will hire and manage world class teams within their cluster centers to help deliver these objectives.
The AM will also be the primary person responsible for new sales with prospective customers and will present the best range of options to suit that customer?s needs. Converting sales for their cluster.
Primary Objectives
Profit (EBIT) and Customer service (NPS) improvement
Hiring and motivating great talent measured by employee net promoter score ( ENPS)
Deliver brilliant tours as per the Regus Required Standards hitting revenue targets
Key responsibilities
Touring customers to show the range of options available to suit their needs and closing the sale where possible
Managing a group (cluster) of business centers to include:
Manage by visiting centers (Visit Customers, Ensure centers look great, Ensure inventory is maximized)
Managing cluster performance: EBIT, NPS, ENPS
Business review planning of the centers monthly
Managing Community Managers (SCSRs) in each center, including training and recruitment
Dealing with escalated customer requests/issues
Hold Networking events
The candidates should have the below experience or background in order to be considered for the role:
- Experienced at managing teams
- Previous experience of managing P&Ls
- 3 years previous experience selling products or service solutions through direct sales within a sales environment.
- Experienced at presenting to groups of prospects.
- Experience of delivering excellent customer service in multiple locations through leadership and implementation of company standards
- Professional and clear communication skills coupled with the ability to network at a high level and build strong business relationships.
- Comfortable making decisions, evaluating options and considering consequences.
- Strong organizational skills, including the ability to prioritize, multi-task, delegate and work effectively with minimal supervision.
- Proven objection handling, prospecting and negotiation skills.
- Commercial/ results driven
Job Type: Full-time
Salary: $50,000.00 to $65,000.00 /year
Required experience:
Management: 3 years
selling products: 3 years
Customer Service: 3 years
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