San Antonio, Texas
Job Type: FT
Rate: DOE
Desktop Support Analyst Job Opening in San Antonio, Texas - Desktop Support Analyst hello! we have an opening for a desktop support analyst to join rapidly growing company here in san antonio, tx. their headquarters are located in ohio but their it presence will be located here in san antonio, tx! this is a m-f 8-5 contract to full-time position. they have beautiful office located north-central area. the ideal candidate must be able to work in a dynamic work environment to help provide consistently high-quality service and support to end users. ? it service desk analysts are expected to work from their desk and provide service at user?s desks as needed. this is a great position if you have about 1-2 years experience and seeking to grown in an it environment! primarily responsibilities are: ? accurately record and document all details of the issue or service request, including categorization and priority into the it service desk tool. ? provide remote access via it service desk tool and or skype for business ? experience with active directory and o365 is a plus ? provide hands-on support to internal staff. marinating hardware/software support. ? leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues. if interested in the desktop support position please email your updated resume to or contact us at thank you! pc skills, pc desktop - workstation, printers, wpan - wireless personal area network, mac os, voip - voice over ip
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