Boise, Idaho
Long-Term Escrow Assistant Job Opening in Boise, Idaho - NATURE OF POSITION
The Escrow Assistant is responsible for intake and monitoring of new client files, acting as a central point of contact between closing agent, client, and teammates for files. The assistant will perform a host of duties regarding file interaction to ensure time frames and process requirements are being met via our technology platform.
SUPERVISION RECEIVED
General direction and oversight is provided by the Department or Site Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES - Employees of Pioneer Title are expected to model and foster our core values: Customer Focus ? Excellence - Communication - Leadership - Integrity
Perform data entry and data auditing of all new files
Retrieve information and communicate by means of telephone, e-mail, fax to customers responding to information requests within a timely fashion
Package and distribute documents and files
Perform any additional responsibilities as requested, assigned or needed
KNOWLEDGE, SKILLS AND ABILITIES
Highly motivated self-starter with the ability to work within a team under minimal supervision
Strong analytical skills
Exceptional organizational skills and the ability to maintain detailed records
Understanding of the key touch points of a residential transaction
Strong knowledge and ability in the use of a personal computer and software applications (e.g. Microsoft Word, Excel, PowerPoint, etc.)
Familiar with industry systems and software; ResWare experience a plus
Strong verbal and written communication skills
Ability to multi-task, and effectively work under stressful conditions
Ability to exercise initiative and sound judgement and to react with discretion under varying conditions
Ability to establish and maintain effective and appropriate relationships within various levels of the organization
TOOLS AND EQUIPMENT USED
Operate a variety of office equipment including personal computers, programs, telephones, copiers, printers, scanners and calculators. Utilize standard and customized software.
REQUIRED MINIMUM QUALIFICATIONS
A minimum 1+ years of experience, with working knowledge of ResWare preferred.
Job Type: Full-time
Required experience:
Escrow Assistant: 1 year
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