Salida, Colorado
Business Office Specialist Job Opening in Salida, Colorado - Job Title/Position : Business Office Specialist
Reports To: BOM/Clinical Supervisor/Branch Director
Job Description Summary
The Business Office Specialist provides overall coordination and organizational and technical support to the office. The BOS is responsible for non-clinical areas of the team such as: Payroll, billing, and general clinical support and computer data entry on hospice clients.
Essential Job
Answers telephone lines promptly and efficiently. Responds to message content appropriately, as instructed by the Director or Clinical Supervisor. Records telephone calls onto call log.
Processes new patient referral information into the computer system on a timely basis.
Date stamps all clinical notes on a daily basis.
Tracks verification for all skilled services. Coordinates and verifies clinical documentation for input, i.e., 485-486 forms (Admission through Discharge), as needed and requested.
Process the Daily Visit Report for payroll and billing information and enter time sheets into system on a daily basis.
Assists the function of billing, payroll, human resource management, and patient care management through timely and accurate data entry and system reports.
Complete customer maintenance system on a timely and accurate basis:
Generates 485?s
OASIS
MD Orders
Billing Information
Customer Information
Accurately enters patient billing data, including visit charges and supply charges, into information systems.
Troubleshoot errors with Billing Coordinators to assure timely and accurate information is entered to expedite billing process.
Participates in chart audit for payroll/billing purposes to assure accurate documentation, as needed.
Alerts appropriate management team members regarding late or missing documents required for data entry.
Job Title/Position : Business Office Specialist
Receives and routes daily incoming mail. Prepares daily out-going mail.
Mails and tracks physicians orders as required. Maintains current log of interim orders and plans of care, verifying mail and return date to comply with state and federal regulations.
Assures on-call information is available for the on-call book.
Maintains the patient?s medical records to standards. Files all elements of patient records on a daily basis.
Maintains adequate inventory of medical supplies/items needed to provide appropriate patient care, notifies the Director or Clinical Supervisor when inventory needs to be restocked.
Assists with supply requisition and billing. Ability to function in all areas related to agency supplies and the biohazard area, as needed.
Maintains adequate supply of patient clinical record elements and stock of pre-made clinical records available for clinicians.
Performs daily backup of information in the system(s).
Alerts appropriate members of the information system support personnel to resolve system problems that negatively impact the speed and accuracy of data entry functions.
Creates reports and documents using Word, Excel and other software programs as directed.
Collects data as requested by Agency Management for audits.
Assists the Information Systems Director and management team members in the preparation of monthly management, statistical, and financial reports, as requested.
Is cross-trained in other functions and fills in for other positions as needed.
Completes other duties as assigned by supervisor.
Maintains confidentiality of patient, employee and organization information at all times.
Effectively communicates with supervisors, staff, and others as needed in order to promote quality patient care.
Establishes and maintains positive working relationships with patients, payers and other customers.
Performs duties consistent with Frontier?s commitment to doing business with integrity; promptly reports any concerns related to actual or suspected wrong-doing to the Director.
Job Title/Position : Business Office Specialist
Position Qualifications
Minimum of high school education equivalent. Additional post-secondary education preferred.
One year of administrative support or payroll in business, healthcare clerical setting, or training/education equivalent. Home care experience preferred.
Proficient with computer software/data programs.
Excellent telephone, oral and written communication skills.
Proficient in email, Word, and Excel software programs.
Knowledge of medical terminology helpful.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Office: 1 year
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