Nashville, Tennessee
Office Manager Job Opening in Nashville, Tennessee - The Office Manager will oversee on-boarding of Pivot Point consultants and serve as consultants? primary point of contact for questions, issues and general overall consultant experience throughout consultants? contract. The Operations Manager is the frontline communication with both consultants and clients in many ways and requires not only a team mentality and strong soft skills, but will require a high level of attention to detail.
Key Responsibilities
General duties include, but are not limited to, the following:
Ability to work in Brentwood office
Mon - Friday 9-5 availability
Strong communication skills
Attention to detail
Oversight of paperwork required to on-board consultants for new contracts including Hourly Employment Agreements (HEAs), Background/Drug Screens, Payroll Compliance documentation and compliance with all state and federal employment laws.
Assist consultants in internal or VMS Time & Expense Reporting.
Assist consultants in Client Travel and Expense policy bookings and execution as well as expense reconciliation prior to client invoicing.
Liaison with Shared Services/Back Office with regard to billing and payroll processes, invoicing, aging/collection of outstanding invoices.
Support of Executive Team at Pivot Point and assisting in event and travel planning.
Requirements
Bachelor?s degree preferred.
Positive attitude and willingness to work and rely on fellow team members to deliver a high level experience for consultants and clients alike.
Ability to multi-task, problem solve, and manage consultant and client relationships in a fast paced, dynamic environment.
Requirements
Must be willing to work after hours and on the weekends as needed.
Exceptional written and verbal communication skills with customers at all levels.
Compensation
Hourly compensation rate
Healthcare/Benefits Package
401k
PTO commiserate with tenure
Client expense reimbursement account
About Pivot Point Consulting Pivot Point Consulting, a KLAS ranked firm, provides implementation, staff augmentation and advisory services in healthcare information technology nationwide. Our practices include: electronic health record (EHR) consulting services, strategy and advisory, project management, PMO, legacy and go-live support. Our experienced consultants are highly qualified and knowledgeable in all aspects of healthcare technology and average more than 10 years of healthcare IT experience with multiple certifications. Pivot Point employs over 300 employees and serves over 100+ healthcare organizations nationwide. Clients range from large multi-hospital networks to academic institutions, pediatric hospitals, and local community clinics. The firm has earned a number of industry and workplace quality awards including: Ranked #1 in KLAS Epic Consulting 2016 Select Category. For more information about Pivot Point Consulting, visit us at .
Job Type: Full-time
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