Irvine, California
West Coast Regional Sales Manager Job Opening in Irvine, California - Rheon U.S.A.
Job Description
Position Title: Regional Sales Rep
Department: Sales Dept. Location: West Coast Territory
Reports to: Sales Director
FLSA Status: Exempt
General Position Summary
This position is responsible to develop and promote the Company products and services at the designated areas in order to increase the profit of the company as well as maintaining the existing customer base.
Essential Job Functions
SALES & MARKETING COORDINATION
Contacts potential customers by phone, email and in person on a daily basis.
Identifies sales prospects and contacts them and other accounts.
Determines customers? needs and budgets; plans a sales strategy to sell the products and services.
Responsible for developing the sales strategies for designated areas, and updates the strategies frequently to match management?s decisions.
Develops and maintains sales materials to be presented to the customers.
Conducts sales presentations and introduces promotional products to both existing and potential customers.
Develops and maintains sales relationship with existing and potential customers by following up frequently
especially when quotations are submitted. Develops sales and action targets and submits semiannual action plan; Actively implements the strategic sales plan accordingly.
Follows up on new leads and referrals resulting from sales activities.
Communicates with existing and potential customers seeking sales opportunities as well as identifying market trends.
Recommends potential products and services to management by collecting customer information and analyzing customer needs.
Communicates with dealers to provide sales support and submits dealer-related activities report.
Submits weekly activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships: keeps the management informed.
Submits a business travel plan to Sales Director at least two weeks prior to the travel begins.
Develops and updates marketing and customer profile for the designated area and maintains the data up-to-date.
Develops greater knowledge and familiarity with company products and services.
Participates in marketing events such as trade shows and seminars in order to share information and keep the marketing information up-to-date.
Performs collection activities associated with delinquent account.
Performs operational testing, technical support and follow-up at customer sites and in-house laboratory.
Reviews and follows up the leads collected at trade shows.
Conducts research and analysis to identify customer needs and creates proposals respond to the needs.
Develops trip/expense report.
CUSTOMER SERVICE
Responsible for answering customers? questions about services and inquiries about the products: identifies and resolves client concerns.
Stays involved and works closely with customers for smooth transactions.
Receives and processes orders, provides information regarding current pricing, changes in service, discontinuance of items, and shipping.
Answers customers? technical questions regarding products, device operation and/or maintenance.
Resolves cusomers? complaints via phone and/or email.
Provides prompt and excellent service for customers in emergency situations
Provides after sales support to customers collaborating with Maintenance Depratment and Techhical Department.
OTHER & MISCELLANEOUS
Seeks constant improvement, more efficient and less expensive ways and means in work processes.
Performs special projects and other miscellaneous duties as assigned by management.
Maintains high ethical standards in the work place.
Reports all irregular issues and problems to management for solution.
Maintains good communication with management, other staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area.
Qualifications
Education Experience
Bachelor?s degree (B.A.) from four-year College or university; or equivalent combination of education and experience is preffered.
Work Experience
Experience in sales of machinery is preferred.
Experience in food manufacturer is preferred.
Supervisory Responsibilities
None required.
Certificates / Licenses
Driver?s license.
Work Environment & Physical Demands
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position.
Work Environment: Office & Outside Sales Territory
Noise Levels: Moderate
Tools & Equipment
General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
Software includes the use of Windows operating system and MS Office. Travel & Driving Requirements
The following travel and driving requirements are required of the incumbent into this position.
Local Travel: Yes, frequently
Domestic Overnight Travel: Yes, frequently by both car and plane as needed
International Travel: Yes, Rarely
Vehicle driving requirements: Automobile
Driving Safety Requirements: Observe speed limits and obey all road signs, as well as keep driving records (i.e., mileage and gas receipts).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully carry out the essential job functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Bakery Equipment Sales: 5 years
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