Philadelphia, Pennsylvania
Group and Corporate Sales Manager Job Opening in Philadelphia, Pennsylvania - Title: Group & Corporate Sales Manager
Department: Marketing
Reports to: Associate Director of Audience Development
Supervisor to: Group & Corporate Sales Coordinator
Status: Exempt, salary plus commission
Summary:
The Group & Corporate Sales Manager is responsible executing the strategy and marketing tactics outlined by the department to attract, retain and engage new audiences in targeted segments for The Philadelphia Orchestra across all product lines for Philadelphia area based concerts for the Orchestra. Specific areas of focus will include implementing robust group and corporate sales programs, student ticket programs (TeenTix and eZseatU) and other targeted segments as identified. This position is accountable to meet specific sales goals based on defined organizational growth demands.
Essential Functions: (may include, but are not limited to, the following key segments identified above)
Manage the Group & Corporate Sales efforts in all marketing tactics to implement engaging, high leverage campaigns that are efficient, cost effective and targeted to grow audience across all product offerings, meeting all identified sales goals for the department.
Expand and segment current group leads to be contacted for group & corporate ticket sales. Develop strategies for specific target group market will include the corporate community, out-of-town visitors, convention groups, school/university groups, professional associations, social clubs, and other local groups.
Actively manage all aspects of student ticket programs (TeenTix and eZseatU) and other targeted segments as identified with Associate Director of Audience Development, which may include direct mail, digital advertising, acquisition events and concerts to achieve desired sales results.
With the Associate Director of Audience Development, create and maintain a patron retention plan for all identified segments.
Take initiative to revise and create new sales strategies to help achieve departmental goals.
Monitor and metrics from audience development efforts against key performance indicators and support Associate Director of Audience Development in report analytics in this area.
Represent the Marketing Department at concerts and events with the responsibility to meet and manage both groups and student ticket programs along with audience development events.
In tandem with Associate Director of Audience Development, attend and represent The Philadelphia Orchestra at selected conferences, trade shows, and networking events.
Accountability
Accountable for successful execution in meeting specific revenue goals based on client potential and organizational growth demands. Including but not limited to meeting deadlines as outlined in marketing plans, efficient management of budget and resources for completion of duties, and positive working relations with colleagues. Position will additionally be measured with the timely execution and campaign results that successfully grow the student programs along with the overall group and corporate sales program.
Administration
Critical to this position?s success in an ability to communicate effectively, not only with entire marketing staff, but also on matters such as logistics in all channels of student and group program fulfillment with members of IT, Kimmel Center and Ticket Philadelphia staffs.
Manage all group/corporate sales holds, invoices, payment and ticket distribution.
Tracking and monitoring the Group Sales budgets.
Specific Conditions of Work
The Group and Corporate Sales Manager is a full-time, exempt position, including commission, with hours from 9:00am to 5:00pm and with occasional duties at events after office hours. This position is expected to maintain high standards of professional conduct and appearance. While conditions may alter the amount of time spent on any one area, the time spent on the position responsibilities can be expected to be as follows:
Planning and Analysis 15% Sales 70%
Administrative 15%
:
Bachelor?s degree required. A minimum of 3-4 years of sales experience and exceptional skills in group sales or a related sales field. Direct experience with an entertainment, attraction, performing arts presenter, a and / or symphony orchestra highly preferred . A passion for and working knowledge of classical music is a plus.
:
Excellent verbal and written communication skills.
Proven track record in sales, with annual growth in key areas of focus
Exceptional patron service and client retention abilities.
Superior organizational skills, attention to detail and the ability to meet simultaneous deadlines.
Self-motivated, results-oriented and capable of working a fast-paced, team-oriented environment.
Proficient in Microsoft programs. Ability to learn other software programs as needed. Familiarity with Tessitura ticketing software or other types of customer databases is a plus.
Schedule flexibility and willingness to work some nights and weekends for concert duty as needed.
Working Conditions / Physical Demands
Routine for office environment. The employee will be required to perform the essential functions of the job during evening and weekend concerts and/or events.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Sales: 3 years
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