Kingsport, Tennessee
Inside Sales/Customer Service Representative Job Opening in Kingsport, Tennessee - Are you a gearhead? Do you have a passion for Chevy muscle cars and Gen 1 Chevy engines? Do you know your stuff?
Skip White Performance is looking for you. We need someone who knows about high performance auto parts to sell our products and provide customer service to our customers over the phone, through Email, and through Ebay messaging from our Kingsport office.
Hours will vary Mon. through Fri. to cover shifts from 9 a.m. to 8 p.m. Some Saturday work may be required.
Compensation: $11-$14/hour DOE, with commissions on selected products after probationary period.
Requirements/Duties of the Job:
Good telephone manner
Treat all customers with respect at all times
Knowledge of high performance auto parts, Gen 1 era
Good customer service skills
Ability to explain products to potential customers
Accuracy in recording customer information (name, address, phone, e-mail address)
Taking orders accurately by phone, following established processes & procedures
Entering orders in proprietary sales system
Locating tracking information for customers through FedEx system
Processing credit card payments by phone
Answering calls from current and prospective customers
Troubleshooting issues with orders (missing items, processing returns, etc.)
Other duties as assigned
Dependable attendance and reliable transportation a must. No drug use tolerated.
Job Type: Full-time
Salary: $11.00 to $14.00 /hour
Job Location:
Kingsport, TN
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
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