Scottsdale, Arizona
Operation Specialist - Rater Job Opening in Scottsdale, Arizona - Crum & Forster is a leading national property & casualty insurance company with a large, diversified specialty platform. With deep roots going back to 1822, we are proud of our history and excited about our future. Our most valuable asset is our staff - 2000+ employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service. For more information about Crum & Forster, please visit our website: .
Summary:
An Operations Specialist-Rater is responsible for various rating, policy issuance and data reporting functions that support Underwriting.
Responsibilities:
Ensure policy transactions are rated, booked, invoiced and issued accurately, meeting the corporate time service standards. Such transactions may be quotes, new business, renewals, endorsements and cancellations for lines of business such as Property, General Liability, Auto, Crime, Inland Marine, Package, Workers Compensation, Professional Liability and Umbrella.
Screen transactions to determine proper processing. Referring transactions to underwriters that require their approval, complete transactions directly if within delegated authority limits.
Classify autos, assign General Liability class codes, complete Workers Compensation concentration worksheets with final approval by the underwriter.
Report policy data to third party reporting agencies such as the Workers Compensation bureaus and the Department of Motor Vehicles. Resolve criticisms from those reporting agencies to meet internal and external guidelines.
Complete reinsurance deal sheets, with underwriter's final approval and follow up with the reinsurers for certificates.
Communicate, as needed, with Accounting, Audit, Loss Control and Reinsurance to answer policy questions and resolve issues.
Enter general information into the underwriting documentation forms and quote proposals.
Assist in quality verification of all policy transactions, processes and procedures.
Work with system support to test releases when the verification of successful programming involves a review of the production environment.
Electronically print documents into the imaging system, page mark and label the documents appropriately adhering to the corporate protocols.
Communicate, as needed, with producers to obtain information required to complete transactions, etc. Contribute to service excellence by answering producer questions in regards to policy status and insurance inquiries.
Requirements:
2+ years commercial multi-line rating experience preferred
Solid knowledge of ISO commercial lines policy rating and issuing transactions in corporate systems
Bachelor's degree preferred
Intermediate Microsoft Office skills, including Word, Excel Outlook, Access
Strong verbal and written communication, as well as, math skills
Exceptional attention to detail and organizational skill
Ability to follow protocol with an emphasis on quality and customer service
Will abide by departmental policies and procedures, including authority levels, to comply with C&F's risk management controls.
Job Type: Full-time
Job Location:
Scottsdale, AZ
Required education:
High school or equivalent
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