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PC Tech


Columbia, South Carolina


Job Type: FT


Rate: DOE


PC Tech Job Opening in Columbia, South Carolina - PC Tech pc tech outstanding opportunity for a motivated computer technician in a fast-paced, results-oriented environment. job overview: technology is looking for a pc technician who has the ability to interact with technical and non-technical users to provide it support ranging from imaging, running cable, troubleshooting printer and level one technical issues and other support as needed directed by the it manager. the individual in this position will: ? field, troubleshoot, and resolve internal customer questions/issues relating to software and hardware effectively and efficiently with a proven ability to document issues accordingly. ? support a wide range of technical software and hardware ? meet service level metrics based on average tickets opened/closed per hour, first call resolution percentage, survey response score average, etc. ? communicate ongoing problems and issue resolutions. ? be flexible with the work schedule. ? configure, install, and support all technical needs and assure success. **for immediate consideration send resumes to ** requirements the qualified candidate must have: ? experience in an enterprise helpdesk and/or desktop support environment supporting remote users. ? strong customer service and communication skills (face-to-face, phone, and email) ? experience with basic computer hardware, including pc, servers, switches, firewalls, and routers ? experience with desktop and server operating systems, including windows xp, windows 7, windows 10 server 2003, server 2008, and server 2012. ? experience with help desk ticketing systems. ? positive and outgoing attitude. **for immediate consideration send resumes to **

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