Saint Paul, Minnesota
Area Vice President of Operations Job Opening in Saint Paul, Minnesota - Curo Health Services is seeking a motivated professional experienced with overseeing the operations of multiple hospice locations for an Area Vice President of Operations role. This person would oversee all hospice entities in MN, NE, IA, OK, MO, and KS.
POSITION PURPOSE
The Area Vice President of Operations is responsible for assisting in the development, implementation and evaluation of operational policies and procedures, delivering quality patient care and family services programs in a cost effective manner and to represent the company in the community.
Essential Functions of Position
Directs and coordinates the Local Functioning of Operational Functions
Assists in assuring that the hospice meets and exceeds all applicable regulatory requirements or agencies and assumes responsibility for the readiness of the hospice all inspections, surveys, and review-including state licensure, federal certifications, and accreditations by implementing the company?s systems, policies and standards
Assures policies in the following manner:
o Supervises the compliance of all administrative functions and policies with applicable regulatory agencies ? i.e., keeping personnel records up-to-date for Medicare surveys.
o Maintains updated copies of all applicable regulations, statutes, and policies and procedures.
o Coordinates with the appropriate corporate staff, Medical Director, Clinical Manager, and Director of Operations all activity necessary to assure readiness in the hospice for an on-site survey by applicable regulatory agencies.
Develops and expands revenue performance
Develops and maintains key relationships with hospitals, nursing homes, physicians, and other healthcare organizations based on the corporate business plan and revenue budgets
Manages the implementation phase of contracts to assure that discharge planning and case review functions are understood and agreed to by contracting institutions; and, also implemented with positive results to the hospice according to applicable state and federal law.
Establishes collegial, on-going relationships with the key officials of contracting entities ? including those who have line authority over discharge planning personnel ? to promote the smooth and efficient functioning of such contracts.
Responsible for supervision of day-to-day operation of program including, but not limited to, the following:
o Financial Management
o Employment Process
o Quality Assurance/Quality Improvement
o Payroll
o Admissions
o Medical Staff
o Systems Operations
o Business Plan
o Human Resource Policy
o Staff Development
Responsible for the Patient and Family Services Program
Takes overall responsibility for the clinical services function at the Hospice including the home, hospital settings, nursing homes, and other locations.
Handles overall management of the Volunteer Program including supervising the director of volunteers.
Assures the performance of the volunteer and bereavement programs in compliance with the local work plan developed with corporate staff.
Assumes the role of official spokesperson for the company in the community; manages public relations, generates and responds to all opportunities for media requests in coordination with the corporate communication department, and assures the handling and resolution of any complaints from patients, families, and the public.
Participates in the coordination of all aspects of the patient?s hospice care and in the hospice?s quality assessment and performance improvement program.
Job Specifications:
Specialized Knowledge/Skills:
Familiarity with state and federal guidelines and regulations
Working knowledge of budget development, financial profit/loss process, and human resources
Ability to work with confidential information
Well organized and confident to work independently, but is a team player
Ability to communicate clearly to remote field, mid-level, and executive staff
Exercises professional judgment and demonstrates good problem-resolution skills
Very comfortable working with multiple online and computer applications
Ability to balance multiple tasks and manage conflicting priorities
Strong follow-up skills
:
RN Degree highly preferred; Bachelors? degree in Business Related field may be considered
Five years previous managerial experience, of which 3 years in healthcare service industry is preferred.
:
Valid driver?s license and automobile liability insurance coverage
Unencumbered and active RN license in state of residence required if RN
Training/Equipment:
Intermediate Excel skills
Basic PowerPoint skills
Experience reviewing data in electronic systems
Experience with HomeCare-HomeBase preferred
Work Requirements:
Fast-paced environment
Some stress may occur
Extensive daily travel and frequent overnight travel
While performing the duties of this job, the employee is regularly required to sit for extended periods of time, and to speak and hear. The employee is required to stand, walk, and drive an automobile for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This position reports to the VP of Operations.
Job Type: Full-time
Required experience:
managerial: 5 years
hospice: 1 year
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