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Library Front Desk Clerk-Part Time (2 Positions Available)


Frankfort, Kentucky


Library Front Desk Clerk-Part Time (2 Positions Available) Job Opening in Frankfort, Kentucky - Essential Duties and Responsibilities include the following. Other duties may be assigned.
Works at the circulation desk directing and assisting patrons with automated self-check system.
Performs opening/closing procedures in work and public areas.
Checks in/out materials, renewals and holds.
Collects fines and registering patrons.
Assists in assuring accurate library shelving by shelf-reading and re-shelving of materials.
Straightens library materials on the shelves and shifts materials as necessary.
Positively communicates and educates library patrons about services and policies.
Welcomes patron inquiries and provides limited reference assistance from the front desk.
Answers telephones and provides routine information or refers and transfers calls.
Assists in training of library volunteers.
Attends staff meetings to learn all procedures and changes.
Performs other duties as assigned.
Work Schedule (The following schedules are non-negotiable)
Position 1 Schedule (20 hours per week)
Sunday-Off
Monday-8:30am-1:30pm
Tuesday-3:15pm-8:15pm
Wednesday-Off
Thursday-8:30am-1:30pm
Friday-8:30am-1:30pm
Saturday-Off
Position 2 Schedule (23 hours per week)
Sunday-Off
Monday-Off
Tuesday-4:00pm-8:15pm
Wednesday-Off
Thursday-1:00pm-6:00pm
Friday-1:00pm-6:15pm
Saturday-8:15am-5:15pm (30 minute lunch)
Knowledge, Skills and Abilities To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Responds promptly to customer needs; responds to requests for assistance; maintains customer confidentiality; meets commitments.
Interpersonal Skills - Personal contact with the public and fellow employees is continual, requiring strong communication skills, tactfulness, diplomacy, and good judgment under stressful situations, keeping emotions under control.
Planning/Organizing ? Ability to work independently within a framework of assigned responsibilities; uses time efficiently. In order to accommodate the needs of the library, must be able to adapt to a change in work schedule, keeping in mind the library is open daily.
Physical Demands
While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Occasional travel to other locations to work or attend meetings may be required. There may be some work performed outdoors or in other community buildings.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.
Salary
$10.70/hour. Benefit package includes vacation leave, holiday pay, optional deferred compensation program and optional flexible spending healthcare account.
Job Type: Part-time
Salary: $10.70 /hour
Job Location:
Frankfort, KY
Required education:
High school or equivalent
Required experience:
Customer Service: 2 years

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