South San Francisco, California
Medical Customer Service Representative Job Opening in South San Francisco, California - Calling any and all customer service professionals! Our client is looking to hire 200 more people in September and October and they are looking for people like YOU! Please look over the job description below and send over your most up to date resume.
Duties:
Reimbursement Specialists serve as the primary point of contact between Case Managers and insurance payers.
We own the thorough investigation of patients insurance benefits from start to finish and manage calls to deliver the most accurate benefit details.
Through our advanced systems and robust processes, we play a critical part in helping patients navigate the increasingly complex insurance environment.
No day is ever the same because each case can be very different and we constantly tackle unique problems.
This dynamic role requires a person who may not always know the answer, but loves challenges and can quickly research a solution through available resources.
You will pursue insurance coverage by researching insurance payers policies and helping our healthcare partners receive the solutions to their insurance questions.
Skills:
Skills A proactive mentality and the strong ability to solve challenging situations Understands what a customer needs and enjoys guiding them to a solution
Excited to work in a high-energy & fast-paced environment
Excels in learning and applying new
Strong ability to analyze and troubleshoot Familiarity with Google Apps (gmail, gcal, gdrive, etc.)
Ability to prioritize quickly & appropriately Excellent verbal & written communication skills
Job Type: Contract
Salary: $20.00 to $28.00 /hour
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