Columbia, Maryland
Administrative Service Coordinator Job Opening in Columbia, Maryland - The primary responsibility of an Administrative Service Coordinator is to bridge the gap between the organization and its clients. An entrant of this job profile is thoroughly trained and familiarized with company policies and industry regulations before being inducted into the establishment. This position is of the utmost importance in any organization for attaining customer feedback and reaction on products and services, and maintaining accounts. Your team members include an HR department, Customer Service department, Sales department and the Chief operating officer.
Duties and Responsibilities
Interacting with customers and attending to their queries and enquires.
Solving customer grievances and addressing other customer issues.
Attending telephonic calls of clients.
Forwarding all issues to the maintenance department.
Making a report of customer grievances, complaints and recommendations and reporting the same to the supervising manager.
Using Quick books for AP / AR and building reports
Ensuring that the maintenance staff appropriately solves all customer grievances.
Working in tandem with the company policies and norms.
Effectively coordinating work processes with other internal departments of the organization.
Attending industry and other product training activities.
Completing all tasks as delegated by the supervising authority.
Skills and Specifications
Should have excellent written and verbal communication skills.
Ability to interact effectively with customers.
Ability to efficiently coordinate work with other departments of the establishment.
Aptitude to effectively manage time and work in a team.
Education and Qualifications
High school degree, diploma or a GED equivalent qualification from an accredited institution.
Bachelor?s degree or an associate?s degree or diploma in, Business administration, Accounting, Customer relations or any other related field of study, with 1-2 years of experience in the related field
Compensation: Based on Experience
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Quickbooks: 1 year
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