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Administrative Operations Specialist


Houston, Texas


Administrative Operations Specialist Job Opening in Houston, Texas - For over 50 years First Financial Group of America has been protecting families by offering insurance and investment products through employers. We are a full service broker who has professional relationships with over 120 different insurance and investment companies. We are continually shopping the market for our clients in an effort to assure that our clients and their employees are offered the best voluntary benefits for the very best price available.
We offer our colleagues an excellent benefits package including medical, dental, vision prescription drug plan, Paid Time Off, Paid Holidays, business casual dress attire, 401k, pension plan, potential for an all colleague bonus and Christmas bonus. The position typically works Monday through Friday during normal business hours.
Position Objective
As a critical key member of a reputable Third Party Administrator (TPA) in North Houston (Greenspoint Area), this position is responsible for group benefit administration with multiple lines of coverage. We?re looking for an actively engaged individual to assist with group benefit billing implementation. Position will process complex monthly billings for IRS Section 125 Cafeteria employer group plans using proprietary technology. Competency with Microsoft Excel is critical. The position requires analytical thinking, a desire to solve complex problems and interact collaboratively with team members, clients and plan participants. Position works with PHI and NPII.
Qualifications: Knowledge, Skills and Abilities
1 -2 years benefit administration or 3rd party billing reconciliation or bank reconciliation or accounts payable/accounts receivable experience.
2-4 years customer service or general accounting and/or insurance billing
Microsoft Office skills including proficiency in Excel in a work capacity
Proven oral and written communication skills through work
Proficiency with numbers and basics of accounting a must
Ability to handle multiple priorities in a fast-paced team environment
Personal pride in work product and customer satisfaction
Able to grasp new concept/processes and embrace change/technology
High School diploma OR, equivalency (GED) required
Preferred Qualifications:
Familiar with a benefit management/billing system highly preferred
Functional understanding of Microsoft Dynamics CRM preferred*
Must be able to obtain and maintain security clearances and successfully complete a thorough background check.
Visit our website at to learn more about us.
EOE
Job Type: Full-time
Salary: $17.50 /hour
Job Location:
Houston, TX
Required education:
High school or equivalent
Required experience:
benefits: 2 years
Excel: 2 years
AP/AR: 2 years

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