Corbin, Kentucky
General Manager Job Opening in Corbin, Kentucky - POSITION: GENERAL MANAGER
IMMEDIATE SUPERVISOR: MULTI-UNIT PARTNER
STATUS: SALARIED-EXEMPT, Full Time
It?s the dream job you never have to wake up from. At SONIC, you?ll whistle while you work, gaining a sense of accomplishment along the way. You?ll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC General Manager, you are indeed a general?leading your troops in a never-ending campaign to give America an infinitely more delicious dining experience. You will be involved in training and supporting Drive-In employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential Job Duties
Manages, trains, monitors and coaches crew members, carhops and skating carhops
Directs and assigns Drive-In employees as needed to ensure all aspects of service meet operational standards
Adheres to and monitors employee compliance of the Drive-In employee handbook, policies and practices
Performs opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to staffing levels
Monitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all Drive-In employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Management: 2 years
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