Atlanta, Georgia
Case Manager Job Opening in Atlanta, Georgia - Miles Mediation & Arbitration Services seeks a Case Manager who will handle scheduling tasks for the firm?s neutrals (mediators and arbitrators). Additionally, the Case Manger is responsible for assisting with administrative and hospitality tasks; client management; data entry; billing assistance; and fielding general telephone calls. The role may require assistance with overflow work, including the Office Coordinator?s duties, as needed; it will also require coordination with our neutrals, other case managers, and the accounting department. Furthermore, it is important that the Case Manager serve as an exemplary representative of the firm at all times and in accordance with Miles? mission and values.
About Miles:
As Georgia?s leading ADR provider, Miles provides superior dispute resolution services and the highest level of client service. Miles is headquartered in Atlanta, conveniently located in the King Building at the Concourse Office Park.
Qualifications:
Bachelor?s degree preferred
Must have 1-3 years of legal and/or scheduling experience
Legal Secretary or Paralegal experience stronly preferred
Strong organizational skills with attention to detail
Excellent verbal and written communication skills
Experience with Quickbooks
Experience with Time Matters software is ideal
Responsibilities:
Administer case management of various disputes, from beginning to end.
Manage calendaring for assigned neutrals
Draft and distribute mediation or arbitration notices in a timely manner
Manage case files in firm?s case management system, Time Matters.
Answer phone calls and address client concerns or inquiries.
Assist Office Coordinator with seating clients, lunch setup and light housekeeping
Maintain and update client database on a daily basis
Provide professional, efficient and friendly client service at all times
Salary: $40,000.00/year
Hours: 9:00 a.m. ? 5:00 p.m.
Please submit a cover letter and resume. Only qualified applicants need apply. Please do not call the office. For more information about Miles, visit
Job Type: Full-time
Salary: $40,000.00 /year
Job Location:
Atlanta, GA
Required education:
Bachelor's
Required experience:
Administrative Support: 1 year
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