Newington, New hampshire
Sales Lead/Keyholder Job Opening in Newington, New hampshire - Position Summary: The sales lead is responsible for supporting the management team in achieving store financial goals by demonstrating selling behaviors and floor leadership, promoting a positive work environment and executing operational processes and objectives in compliance with company standards and policies.
Core Roles:
Customer Service and Sales Floor Leadership
- Provide and model legendary customer service to all customers.
- Maintain awareness of customer traffic
- Interact effectively with other employees, management and customers
- Ensure team demonstrates exceptional selling behaviors and utilizes brand specific selling programs
- Achieve shift goals for payroll, store shrink and transactions
- Ensure employees are knowledgeable of financial goals, results and opportunities
- Inform supervisor of employee performance issues and concerns
- Initiate on-going professional development through the use of available tools and programs
People
- Works effectively with other employees and management
- Receptive to feedback, willingly accepts direction, and guidance
- Flexible with tasks
Store Operations
- Adhere to all policies and procedures
- Ensure store is clean and maintained to visual standards
- Complete markdowns and replenishment processes
- Support loss prevention measures by securing cash, merchandise, and company assets.
These leadership skills are necessary for a sales lead to exhibit in order to achieve core role responsibilities:
- Communication and Problem Solving Skills
- Listen effectively
- Clearly and specifically provide direction and translate company objectives
- Utilize all modes of communication (written, verbal, non-verbal) to effectively ensure understanding
Motivation and Recognition
- Motivate store team to drive for results
- Immediately recognize positive behavior and coach negative behavior in a private setting
Prioritization and Time Management
- Assist in meeting/exceeding all sales targets, including plan, comp and other key performance indicators (KPIs)
- Multi-task to complete responsibilities
- Appropriately allocate time to ensure maximum return on time invested
SALES LEAD POSITION (Non-Exempt)
Gymboree reserves the right to change or amend these descriptions at any time:
- Availability must be a minimum 20 hours/3 shifts weekly Availability must allow for the store to adhere to company policy, effective scheduling guidelines and state law
- Shifts ranging from 2.5 to 8 hours, approximately 12-25 hours a week, based on the needs of the business, not to exceed 29 hours a week
- Available for peak selling times including but not limited to, new lines, inventory, sales promotions,special events and holidays
- May work Fridays, Saturdays and Sundays depending on store business and staffing levels
- Sales leads may be scheduled opening, mid, or closing shifts, depending on store business and staffing level
- Extended shifts will be scheduled if a shortage of staffing occurs and/or during peak selling times,which include but are not limited to, new lines, inventory, sales promotions, special events, and holidays
Physical Requirements
- Work quickly to complete physical tasks such as showing merchandise to customers, placing merchandise in fixtures, setting new lines, completing daily store maintenance which includes, but is not limited to, climbing ladders, cleaning, and lifting boxes ranging from 5-35 lbs
- Possess the ability to read, write, and conduct business-related mathematics
- Operate a register terminal and calculator
Job Type: Part-time
Required education:
High school or equivalent
Required experience:
Retail: 1 year
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