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Help Desk Analyst


Hoffman Estates, Illinois


Job Type: FT


Rate: DOE


Help Desk Analyst Job Opening in Hoffman Estates, Illinois - Help Desk Analyst my client is looking for a help desk analyst for a contract to hire position in downtown, chicago. for immediate consideration please email a copy of your resume to requirements: ? handle pc set ups, reset passwords, handle questions about phone connectivity (mobile and internal) and other tech support issues as they come up provide it support for windows, microsoft office, and a variety of other applications used internally ? independently investigate and implement solutions to technical issues ? identify recurring technical issues and propose solutions to address the root of the problems qualifications: ? experience installing and configuring windows os, networked and local printers, and business applications ? windows 7 administration and bug fixing in an active directory environment, but will migrate to windows 10 ? excellent problem solving skills in microsoft office applications ? basic tcp/ip networking concepts ? audio/visual setup and support ? experience with it support ticketing systems

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