Rogers, Arkansas
Front Desk Agent Job Opening in Rogers, Arkansas - Job overview
Accommodates guests of hotel by providing Excellent Service and care on a daily basis.
What you will be doing
Positive attitude and focus on providing Excellent Guest Experience at all times.
Greets, registers, and assigns rooms to guests. Issues room key.
Date stamps, sorts, and racks incoming mail and messages.
Transmits and receives telephone messages.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room and food.
Deposits guests' valuables in hotel safe or safe deposit box.
Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
Complies with all necessary reporting procedures in documenting customer requests.
Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure.
Proper uniform and name tag worn at all times.
Job Type: Full-time
Salary: $10.00 /hour
Job Type: Full-time
Salary: $10.00 /hour
Required education:
High school or equivalent
Required experience:
front desk: 1 year
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