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Quality Coordinator


Portsmouth, Virginia


Quality Coordinator Job Opening in Portsmouth, Virginia - FLSA Status:
Non-Exempt
Mission of Portsmouth Community Health Center, d/b/a Hampton Roads Community Health Center as defined by the Board of Directors:
Portsmouth Community Health Center is a not for profit, community-based primary medical care organization dedicated to providing quality health care, while maintaining patient safety to the residents of Portsmouth, Norfolk and surrounding areas without regard to their ability to pay.
General Description of the Position: Under the direct supervision of the Quality Manger, the Quality Coordinator is responsible for working with the Quality Manager to plan, organize, direct, and lead the personnel and work process of the quality improvement program. Scope of responsibly encompasses all settings of the organization. The coordinator will have intimate familiarity with the key elements of the corporate strategic plan. The coordinator has detailed understanding and can skillfully use the techniques of system design, re engineering, project management, quality improvement, outcomes measurement, and statistical analysis. The coordinator is responsible for assisting with conformance to regulatory requirements, contractual obligations, and corporate policy through the organization's quality improvement program.
Prerequisites of Position: A minimum of three years? experience in administrative oversight of medical database (s); must be familiar with medical terminology; must possess a Bachelor?s degree in Public Health or related field. Clinical experience is strongly preferred.
Essential Functions against which position incumbent will be evaluated:
Complete understanding all of the Patient Centered Medical Home (PCMH) metrics and assisting with the recognition process. Stays current with NCQA content updates, seminars, webinars, and other educational programs prior to delivery of services and analyzes trends in healthcare impacting PCMH transformation and alignment of measures across various internal and external programs that effect practices. Assist in gathering data to track compliance with PCMH standards across organization.
Responsible for preparing monthly dashboards/reports, reporting to the CQI/PI committee, and tracking the impact of planned improvements.
Attends and assists facilitation of the CQI/PI Committee meetings.
Responsible for understanding the center?s Electronic Health Records system, functions as a super-user, and retrieves and analyzes data obtained from the system to identify needed improvements to meet stated objectives and measurements to meet stated organization objectives for Annual quality goals and clinical initiatives.
Organizing and tracking clinical studies, documentation, and any initiatives directly related to dental or medical patient care.
Maintains the clinical alerts system and registries in the EMR to improve health outcomes. .
Prepares quality reports for Meaningful Use.
Prepares weekly reports concerning effectiveness of achieving program goals, barriers to successful quality coordination, and prepares recommendations for improvement; Gathers data for progress reports for quality initiatives.
Represents the organization at agency, coalition, and community meetings and events.
Reports to clinical staff improvements needed to meet stated objectives and measurements.
Analyzes and reports to clinical staff the impact of improvements that have been implemented.
Willingly accepts other assigned in support of the PCHC Inc. mission.
Administrative and/or Clinical Competencies :
Business Analysis and Project experience
Familiarity of medical terminology
Computer skills at the advanced/expert level
Previous administrative management of clinical database.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Administrative oversight of medical database: 3 years
Clinical: 1 year

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