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Sales and Customer Service in a Faith Based Environment


Canton, Michigan


Sales and Customer Service in a Faith Based Environment Job Opening in Canton, Michigan - Equip Ministry Resources, a faith based company in Canton, MI, is adding another full-time Project Shepherd to our team and we?re looking for someone ready to use their skills and talents to help churches achieve their mission.
We are a family owned company specializing in the niche market of designing and producing printed material for small/medium sized evangelical Christian churches. We work with churches across the country providing printed material ranging from business cards, ink pens, t-shirts and postcards to banners and canvas prints. This is a team environment where we all work to help everyone succeed in their role. We both work and laugh hard and regardless of your last name, everyone here is part of our family.
Our Values:
Gospel First As a Christian ministry, we choose to align ourselves with the gospel of Jesus Christ and are committed to our calling not just a job.
Excellence We honor God and our customers by pursuing excellence and continually learning our craft.
First Impressions Matter We make, and help our customers make, great first impressions.
Educating Customers We teach our customers how to use our products effectively.
Rest We balance personal life and working hard.
Creativity We provide space and boundaries so that creativity can thrive.
Space We give our employees the space they need to work the way God made them.
Encouragement We create an environment where encouraging others is normal.
Teamwork To ensure a quality product and experience, we follow processes and help each other when our work is done.
Entrepreneurial Mindset We all have an essential role in the financial success of the company and are rewarded when the company is profitable.
Job Description: Project Shepherds guide potential and existing customers through the process of choosing a product, customizing the design, cross selling and up selling additional products where appropriate and approving and paying for the finished project.
A passion for Christianity and outreach will be very helpful when working in this position, as you will guide and encourage churches on how to better develop their first impressions, guest and outreach ministries.
The Perfect Candidate:
Is extremely organized
Is great at listening to customers and understanding their needs
Is highly self motivated with good self esteem and confidence
Is able to cross sell and up sell related products and ideas to help customers fulfill their vision for their project
Has the ability to easily shift between projects throughout the day
Communicated well on the phone and through email
Thrives in a team setting
Pays attention to details
Is patient with the learning process
Is willing to continue growing and learning
Has strong computer skills and experience using the Microsoft Office suite.
Loves the church and seeing it grow.
You should strongly consider applying if:
You are interested in working at a church
You have a desire to work in a ministry related field
You are tired of the corporate grind and want to do work with an eternal value
You want to use your passion for outreach and evangelism to help churches achieve their mission
You think your skills and life experiences will make us a better company
Required qualifications:
5+ years of Customer Service and sales experience
Bachelors degree in business, communications, ministry, theology or equivalent
working or volunteering in or with evangelical churches.
If you have experience working in or with churches (even if on a volunteer basis) please include that information in your cover letter.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
customer service and sales: 5 years

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