Thornton, Colorado
Assistant General Manager Job Opening in Thornton, Colorado - Assistant General Manager:
Massage Envy is seeking a positive, high performing Assistant General Manager who is interested in working in a fast paced sales and service environment. An Assistant General Manager leads a team of employees in providing world class customer service. They provide leadership and a positive personality and must have a strong work ethic. Full-time position available.
Responsibilities for the Assistant General Manager include :
Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests.
Assisting General Manager in setting and achieving membership and retail sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals.
Managing staff and training, monitoring, and coaching the performance of front desk associates.
Establishing and monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, payroll processing, disciplining and assisting in terminating employees as well as all associated record keeping.
Managing key business operations including inventory, bank deposits, etc.
Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand?s core values of optimism, gratitude, excellence, consistency and empathy.
Qualified candidates will:
Education, Skills and Training:
Have a High School Diploma or equivalent (GED) required.
Basic math and cash handling experience, phone and computere skills.
Customer service and sales experience required.
General knowledge of services and modalities offered by Massage Envy preferred.
Understands and believes in the healing benefits of massage therapy and bodywork preferred.
Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.
Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports.
Communications and Personal Interactions
Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers.
Be able to communicate information to General Manager and other individuals in the Massage Envy franchise excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture.
Must be able to prioritize and perform multiple tasks
Must work cohesively with others in a fun and fast pace environment.
Maintain client confidentiality.
Compensation and Benefits;At Massage Envy you'll enjoy :
Generous base pay structure and performance bonuses. Orientation and in-house training. Discounts on massage, facials and retail for employees. We also provide opportunities for advancement to General Manager level positions for great performers. Full time positions earn $14-$16 per hour including bonus (approximately $29,000 - $35,000 annually). Massage Envy is open 8 AM to 10 PM every day. Availability to work nights and weekends is required. We also offer additional benefits that make it a great place to work: Paid Time Off for all employees; a financially rewarding referral program; Opportunity for a full benefits package;eligible employees may participate in our healthcare, short term & long term disability, vision and dental plans!
Please forward your resume for consideration or we also welcome walk-in applications (kindly stop by Wednesday, Thursday or Friday from 9am - 12pm).
Job Type: Full-time
Salary: $30,000.00 /year
Job Location:
Thornton, CO
Required experience:
Management: 1 year
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