Denver, Colorado
National Training Manager Job Opening in Denver, Colorado - Integra Connect offers integrated, cloud-based technology and solutions for value-based specialty care. Connecting EHR, revenue cycle management, care coordination and medication therapy management, and intelligence to support alternative payment models, Integra Connect provides specialty practices with the foundation for success in a rapidly evolving healthcare landscape. The Integra Connect solution, developed by specialists, for specialists, enables specialty healthcare practices to provide financially sustainable, quality care and thrive in today?s value-based reimbursement environment.
Job Description:
The National Training Manager is responsible for the oversight, implementation, and assessment of training program outcomes for IntegraConnect Revenue Cycle Solutions. This position will mentor and lead Integra Connect?s remote training staff and coordinate training efforts with offshore partners. Additionally, the successful candidate will oversee the design and implementation of courses on the company?s Learning Management System.
Responsibilities:
Collaborate with management to conduct training needs assessments to support new business or changes in business process, close performance gaps, or support other learning needs.
Oversee the design and development of training materials including manuals, multimedia, e-learning, and other instructional supports.
Lead the development and maintenance of training curricula that supports efficient and effective role-based training.
Manage the implementation and delivery of instructor-led and e-learning courses.
Develop and implement comprehensive evaluation procedures for training and instructor efficacy, including compliance with government (e.g. Medicare and Medicaid Payors) and ethics and compliance standards.
Develop and maintain a suite of consistent training processes with offshore partners; coordinate regularly with offshore partners for reliable performance outcomes.
Mentor and coach training staff, including offshore partners, in techniques for training adult learners.
Calibrate with leaders to staff critical projects when necessary.
Participate in the administration of the Learning Management System representing the IntegraConnect EMS QA and Training departments
Establish effective relationships with all IntegraConnect clients and effectively communicate with all levels of their organizations (e.g. CEO, CFO to end-users).
Assist the National Governance, QA and Training Director with the training budget preparation for department organization.
Establish effective relationships with IntegraConnect and offshore management as a means of identifying training deficiencies and/or opportunities.
Ensure the documentation of employee participation in Company sponsored training and development programs and overall employee compliance with Company sponsored training/programs.
Develop contacts with outside training vendors; assist with preparing and administering such training programs.
Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual development that drives positive results.
Requirements:
Three or more years of developing and delivering technical training in classroom, web conference, and/or e-learning environments.
Ability to effectively communicate (both orally and in writing) required
Excellent presentation and organizational skills required
Bachelor?s degree preferred in Education / Adult Learning, Human Resources, or related field preferred.
Experience coordinating with Quality Assurance preferred.
Knowledge of emergency medical services preferred.
Experience working with international audiences preferred (e.g. India and Philippines).
Benefits:
Integra Connect, LLC provides a comprehensive benefits plan.
Insurance beginning the 1st of the month following your date of hire
401k with employer match
Paid Time Off
Paid Holidays and Floating Holiday
Equal Opportunity Employer
Job Type: Full-time
Required education:
Bachelor's
Required experience:
developing and delivering technical training in classroom, web conference, and/or e-learning environments: 3 years
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