Brooklyn, New york
CARE NAVIGATOR Job Opening in Brooklyn, New york - The Care Navigator collaborates with the Care Management team to implement and coordinate the core services for the health home participants. The incumbent provides health education, performs home visits, and other inreach activities to monitor participant?s progress toward their care plan goal regarding health outcomes.
Responsibilities:
In coordination with care management team, performs all follow up activities associated with care management core services, which include but are not limited to, comprehensive care management, care coordination, transitional care and connection to other health care services.
Performs intake assessments.
Assist the participants in achieving the individualized care plan.
Performs continuous quality improvement activities by notifying the care manager critical information regarding the participant?s care plan.
Completes referral forms, and coordinate inter-agency service provisions and follow-up on delivery of these services.
Accompanies participants to health care specialty appointments and performs home visits for in reach efforts.
Connects with participants via telephonic when participants have not kept important appointments.
Maintains integrity of health records by documenting intervention notes within same day encounter.
Adheres to HIPAA and confidentiality laws as dictated by agency policy and procedure. Electronically track medical, behavioral and support service referrals for participants and ensure follow up and services are being received.
Assists participants in procuring or reinstating their public entitlements, including SSI/SSD, Medicaid, and other health insurance exchange.
Participates in agency meetings and daily morning rounds.
Performs other duties as assigned by the Senior Care Manager
Requirements:
Medical Assistants degree working in Social Work or a human services related field with a minimum two (2) years of clinical or case management experience in a medical, long-term care or behavioral healthcare setting
Experience working with the chronically ill, persons with HIV/AIDS, persons with a history of mental illness, substance abuse, homelessness or chemical dependence or equivalent
Problem solving skills. the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
Computer/typing proficiency to enter/retrieve data in electronic clinical records. experience with email, Internet research, use of online calendars and other software applications
Willingness to travel within New York City 5 boroughs. predominantly, Brooklyn and Queens for home and or provider visits
We are an equal opportunity employer!
Job Type: Full-time
Required experience:
clinical or case management experience in a medical, long-term care or behavioral healthcare setting: 2 years
Required license or certification:
Medical Assistants degree
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