Elm Grove, Wisconsin
IT Support Technician Job Opening in Elm Grove, Wisconsin - GENERAL SUMMARY: The Support Technician is responsible for providing the technical expertise, assistance and project coordination necessary to install computer software products, modify/repair hardware and resolve technical problems.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
Installing, configuring and maintaining desktop and laptop PCs and peripherals such as printers, scanners, and copiers
Installing and configuring application and operation system software as well as relevant updates, patches, and upgrades
Provide day-to-day technical assistance to Sisters and staff for computer network problems
Provide onsite, remote and telephone support for users of various levels of expertise
Maintain proper documentation of projects and assigned tasks
Perform other tasks as assigned by IT Administrators, Director of IT and Supervisor
BASIC QUALIFICATIONS:
Excellent organizational, communication, and written skills
Excellent problem solving and customer-service skills
Working knowledge of PC hardware components, operating system software, application software or software development
Post-secondary education in systems or completion of relevant coursework or real-life experience
Working knowledge of Microsoft Windows Desktop and network environments, Microsoft Office, previous as well as current versions, Apple iOS, and Android smartphones and tablets
Familiarity with design, development and/or maintenance of web sites technology.
For more information about this position please contact: Nikki Noe at .
Please respond directly to this ad to apply.
Job Type: Full-time
|
