Sarasota, Florida
Sales Assistant Job Opening in Sarasota, Florida - ID&C is a 22-year-old wristbands and credentials company with headquarters in the UK. We opened our US branch in Sarasota, FL just one mile from the Sarasota International airport two years ago. Our clients are some of the largest and best-known music festivals and live events globally such as Lollapalooza, Bonnaroo, Austin City Limits, Electric Daisy Carnival, TomorrowWorld, Ultra, Glastonbury, The PGA Championship, The Super Bowl, Life is Beautiful, Outside Lands and much more! This next chapter for ID&C presents an amazing opportunity for an individual or individuals with the right attitude and drive it takes to be part of a start-up team. You will gain the experience of building the company from scratch and drawing on the international experience of the London ID&C team. ID&C is the best in the UK, the best in Europe, and now you can be part of our team that will make it the best in North America.
Main Tasks Related To Roll:
Process Sales: Manage inbound telephone calls, assisting the sales team with creating quotes, process website sales, manage repeat business lists, and raise orders on CRM system. Take & record credit card payments, send order confirmation support credit control process, reply to personal email inquiries, instruct logistics to raise purchase orders. Provide clear and accurate pricing and product information.
Process Quotes: Process email, website, and telephone inquiries. Follow up responses if unanswered, help the sales team create sample packs for a potential customer. Provide clear and accurate pricing and product information, send & chase customers for artwork mock ups
Process Sales: Take telephone sales, process website sales, manage repeat business lists and develop accounts. Raise orders on CRM system, take & record credit card payments, send order confirmation support credit control process, reply to personal email inquiries, instruct logistics to raise purchase orders. Provide clear and accurate pricing and product information.
Manage Production Timelines with Customers: Raise inquiries with suppliers, confirm lead times where necessary and inform customers throughout the production process to ensure orders are on time. Escalate large pricing issues with Sales VP.
Quality Control: ensure all purchase orders are checked against sale orders on sage, check pending orders, chase payment, and check stock.
Manage Customer Complaints: Orders delayed, quality problems, check courier website to get update on delivery and use logistics only where necessary
What To Expect:
A diverse, energetic, fun work environment.
An intimate, yet global team setting.
To become part of a team immediately! You'll be expected to be client ready on the first day and will be expected to hit the ground (or air) running.
Collaboration with Sales, Marketing, Product, and Operations ? you?ll be spending time with each ? sometimes you?ll play the role of each!
To manage partnerships and know how to cater to important clients
To win! Our team is on an incredible mission and we need someone to add fuel to the fire from day one and obliterate sales targets.
What This Job Is Not:
Rigid... You?ll help us set the rules. If something isn?t working, you?ll help fix it without pointing fingers.
Cushy... We?re building an all-star team in the USA, you will roll up your sleeves and have an incredible ability to get things done!
Easy... This is not your come and clock in and clock out kind of position. We expect you to come to work and really bring something to the table.
You Are:
A great communicator
Detail Oriented
A Go-getter!
Self-Sufficient
Happy
Team player
Humble
Honest
You Must:
Desire to work in a startup environment
Have a firm understanding of how to identify target customer, buyers interest and win deals.
Be willing to roll your sleeves up and get your hands dirty
Live in the greater Sarasota area
Bring entry level sales experience
If you think you would be a good fit, give us a shout!
(No recruiters or international candidates)
Job Type: Full-time (8:30 AM - 5:30 PM M-F)
Salary: $35,000.00 /year
Job Location: Sarasota, FL
Required education: High School Graduate
Job Type: Full-time
Job Type: Full-time
Salary: $35,000.00 /year
Required education:
High school or equivalent
Required experience:
Sales: 1 year
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