rochester, New York
10 Immediate NEW Inbound Customer Service Agent Positions Job Opening in rochester, New York - 10 Immediate NEW Inbound Customer Service Agent Positions We are currently interviewing for our inbound customer care representative position. As a customer care representative you will be working with our industry leading clients. Training begins on Monday May 23rd! Job Responsibilities: * Answer customer requests or inquires concerning services, products, billing, etc * Upsell products and/or services to the customer * May be required to work in one or multiple queues /skill sets over various customer contact channels * Responsible for improving customer retention through programs and service provided to the customer * Continually maintain working knowledge of our clients? products, services and promotions * Make recommendations according to customer?s needs * Keep records of customer interactions and transactions, recording details of inquires, complaints, and comments as well as actions taken Benefits of Joining the DialAmerica Family At DialAmerica we are not your typical company, we provide flexible and professional opportunities in a great working environment. If you want to work with others that are passionate and enjoy your job; then look no further. We offer: Multiple Scheduling Options - Work 8 - 37.5 hours per week MUST BE AVAILABLE WEEKENDS Monday - Sunday 8am to Midnight Weekly Pay & Paid on-the-job Training Supportive & Motivating Staff to help you succeed Professional & Upbeat Office Setting Convenient Location "DialAmerica is committed to the success of people. We provide personal growth and recognition, integrity in the workplace and a positive work environment!!" Call Michelle or Eric and discover how you can become a part of the DialAmerica Family! : x.x.x At DialAmerica, It?s Simple; We Love Our People We believe that people will always be the heart of our success. That is why we truly value our employees and work to inspire them. When these two powerful elements intersect at a workplace-ordinary people do extraordinary things. We are committed to delivering a work experience that is rewarding and fun, and are proud to have one of the longest tenured management staff in the industry. At DialAmerica, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Who we are: DialAmerica is one of the nations largest teleservices companies. Headquartered in Mahwah, New Jersey Dialamerica has 21 call centers located throughout the United States. Over 3,800 DialAmerica employees work for a diverse portfolio of clients in multiple industry sectors, including financial services, communications, healthcare, pharmaceutical, technology, marketing, and fundraising, consumer products, energy and others. Preferred Requirements: * Excellent Verbal Skills * High Integrity * Professionalism * Sales Abilities * Comfortable with Windows Operating Systems rochester ny new york Phone:
|
