Gaithersburg, Maryland
Call Center Team Lead Job Opening in Gaithersburg, Maryland - Healthcare Call Center in Gaithersburg, Maryland seeking an experienced representative with Agent Lead experience. To be considered for the position, must have 2+ years of Agent Lead/Supervisory experience.
Skills:
-Team building
-Escalated call resolution
-Ability to take high volume of calls
-Experience leading other representatives
-Knowledge of healthcare and explanation of benefits preferred
General Position Hours: 8am-5pm Monday-Friday
Benefits: Health insurance. Dental insurance. 401k. Paid time off.
Job Type: Full-time
Salary: $35,000.00 to $42,000.00 /year
Required education:
Bachelor's
Required experience:
Customer Service: 4 years
Supervisory: 2 years
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