Springfield, Illinois
Technical Sales Engineer Job Opening in Springfield, Illinois - Company information : Simplex designs and manufactures Load Banks and Fuel Supply systems for power generation and liquid automation. Our Products are used world-wide for mission critical environments in manufacturing, technology, hospitals, and the U.S. military. At Simplex, we are experts at building products that meet our customers' exact requirements.
Inside Technical Sales EngineerFull-Time, Exempt
Reports to: Fuel Supply Sales Manager
Summary: This position involves working in a customer service, sales, sales account management capacity. Proficiency will be attained on the job, under the direction of your manager and in cooperation with other staff, including the acquisition of a working knowledge of our products and the application of our products. This is a technical position involving knowledge and application of knowledge to interpret requirements and develop design solutions. We would expect you to grow quickly in knowledge and ability to the point of assuming independent work in a period of 3-6 months.
A Simplex ? Inside Sales Engineer, is expected to be a 'hands-on' professional who is actively involved in projects, involved in manufacturing and with customers and owners of Simplex Products.
This is an all-inclusive customer service position and involves every aspect of customer contact and service for equipment sales, from the point of inquiry through successful use of the product in the field.
Duties:
Immediately begin taking on small orders in order to gain better understanding of our business in order to quickly grow into more advanced projects
Respond to catalog and literature requests in a timely fashion
Submit and review responses between customers and engineers; in particular working through the process with required changes
Interpreting product drawings and customer specifications; and accurately relaying those specifications to the engineering department; this will include a degree of technical assistance for contractors, engineers and sales representatives
Daily conversations with customers relaying information and confirming specs and expectations are met. Communication via phone and email will be used extensively in order to ask the proper questions in order to make sure the exact needs of the customer is met
Ensure projects are moving ahead according to stated deadlines and timeframes
Track down any missing information required to complete project; communicate any change orders immediately to effected departments
Follow-up on quotes to increase conversions into sales orders
Presentation of seminars for professionals and participation in trade shows
Comprehensive service of assigned sales accounts
This is not intended to be a comprehensive list of job duties. Other job related responsibilities will be assigned as needed.
Job Requirements
Requirements:
Technical background including education and/or experience equivalent to a 2-year technical degree; preferably in an electrical discipline
Proficiency in understanding pumps, motors, controls, fluid dynamics and the integration of multiple units
Demonstrated successful oral and written communication skills
Problem solving skills and ability to work effectively under deadlines
At least 2 years successful experience in a technical sales environment
Physical requirements typical of an office environment
Computer skills including familiarity with MS Word, Outlook, Excel and Access
Basic understanding of AutoCAD a plus
Must be able to communicate (read, write and speak) the English language clearly
Benefits:
Simplex Inc. offers a full line of benefits including Medical, Dental, Vision, and 401k among others. We have been a family owned business since 1938, and believe the only way to succeed is with members dedicated to the same cause pulling together.
Simplex Inc. believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Simplex will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Job Type: Full-time
Job Location:
Springfield, IL
Required education:
Associate
Required experience:
Technical Sales: 5 years
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