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Customer Service Sales Representative


Columbia, Maryland


Customer Service Sales Representative Job Opening in Columbia, Maryland - While many banks have curtailed their mortgage operations, Howard Bank is expanding its Mortgage Sales staff. We're looking for energetic individuals who are detail-oriented, self-motivated and enjoy working in a team-oriented atmosphere. We provide ALL LEADS thru some of the most reputable lead sources such as Lending Tree, and we provide initial/ongoing training so the Mortgage Banker can excel at their profession. Sales experience is preferred, but not required. Prior mortgage experience is not a requirement. 4 year college degree preferred or extensive sales experience. No state or national licensing requirements. Guaranteed pay and great benefits. Howard Bank is an Equal Opportunity Employer.
Job Summary :
This position is responsible for contacting and assisting individuals to acquire home mortgage loans. Analyze and verify the necessary information to generate loan applications and determine customer eligibility to qualify for a home mortgage loan.
Essential Duties and Responsibilities:
Make outbound calls using a dialing system to customers seeking a mortgage loan.
Communicate to customers their loan options and make recommendations based on information that was provided.
Collect all necessary information to complete a mortgage loan application.
Review documentation for accuracy and completeness.*Maintains a Thorough Working Knowledge of and Adheres to Howard Bank's Organizational Policies, Regulations, and procedures.
Maintains Confidentiality of Howard Bank's Organizational and Customer Related Information.
Desired Skills, Competencies and Education:
The requirements listed below are representative of the knowledge, skill and/or abilities required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
PC proficient; Competent with Microsoft Office - Windows, Word and Excel
Knowledge of related state and federal banking compliance regulations and other Bank policies
Well developed oral, written and interpersonal communication skills
Well organized, self motivated and independent thinker
to learn new procedures and practices
organizational and time management skills.
Should have strong analytical skills
Prompt and accurate follow up
High school diploma or equivalent
Effective problem solving and decision making abilities.
Highly motivated team player with a positive attitude
Ability to work well with internal and external customers.
Complete other duties as assigned
more information AND to apply now visit: ?client=HOWARDBANK&jobId=52913
Job Type: Full-time
Salary: $80,000.00 /year
Required education:
High school or equivalent
Required experience:
Sa: 2 years

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