Coral Springs, Florida
Healthcare Customer Service Representative Job Opening in Coral Springs, Florida - Do you get a sense of fulfillment from helping others? We want goal-oriented, committed and enthusiastic people who are willing to do what it takes to assist our members! Join us as a Healthcare Advocate and truly make a difference.
We need you to:
Provide updates and assistance related to medical coverage and eligibility
Maintain ongoing communication with members regarding the status of claims
Accurately inform members of prescription medications coverage
Maintain documentation of status within multiple computer programs simultaneously
Adherence to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI) logic and analytical skills in problem solving
What We Offer:
Company sponsored medical, dental, and vision benefits
401(k), Paid Holidays, PTO
Advancement and training opportunities
Much more!
Ideal Advocates have:
An Associate?s Degree, ideally within a healthcare related field. High School Diploma required.
2-3 years? experience in a back-office healthcare position; billing, patient advocacy, admissions, coordinating, etc. preferred. Other customer support experience will be considered.
A stable work history.
Strong computer skills.
The ability to work Monday ? Saturday from 8:00am ? 8:00pm
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
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